What users are saying about
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140 Ratings
5 Ratings
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Score 7.3 out of 100

Wistia

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140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Attribute Ratings

  • Wistia is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.3

StreamShark Live Streaming Platform

73%
4 Ratings
9.0

Wistia

90%
70 Ratings

Likelihood to Renew

StreamShark Live Streaming Platform

N/A
0 Ratings
10.0

Wistia

100%
10 Ratings

Usability

StreamShark Live Streaming Platform

N/A
0 Ratings
10.0

Wistia

100%
13 Ratings

Availability

StreamShark Live Streaming Platform

N/A
0 Ratings
10.0

Wistia

100%
3 Ratings

Performance

StreamShark Live Streaming Platform

N/A
0 Ratings
10.0

Wistia

100%
21 Ratings

Support Rating

8.6

StreamShark Live Streaming Platform

86%
6 Ratings
10.0

Wistia

100%
21 Ratings

Implementation Rating

StreamShark Live Streaming Platform

N/A
0 Ratings
10.0

Wistia

100%
3 Ratings

Configurability

StreamShark Live Streaming Platform

N/A
0 Ratings
9.0

Wistia

90%
1 Rating

Ease of integration

StreamShark Live Streaming Platform

N/A
0 Ratings
8.0

Wistia

80%
11 Ratings

Product Scalability

StreamShark Live Streaming Platform

N/A
0 Ratings
10.0

Wistia

100%
1 Rating

Vendor post-sale

StreamShark Live Streaming Platform

N/A
0 Ratings
9.0

Wistia

90%
1 Rating

Vendor pre-sale

StreamShark Live Streaming Platform

N/A
0 Ratings
9.0

Wistia

90%
1 Rating

Likelihood to Recommend

StreamShark

For internal communications such as Town Halls, StreamShark is a perfect solution. StreamShark provides the necessary security needed for private companies as well as a tried and true viewing experience for the end user.
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Wistia

It's so awesome to see my videos come up on Google Search. A click brings viewers right to my website!!! Incredibly powerful. If I were just posting on YouTube, visitors would end up there and then off to the next best cat video instead of taking action with me on my website.
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Pros

StreamShark

  • StreamShark has an excellent live support model, which gives us real-time support on live stream productions. Another feature we like is the Okta SSO integration. This makes it simple to manage access to the videos and streams.
  • Our account manager, James Broberg, is an absolute pleasure to work with. He clearly has our goals in mind when he suggests the new features in our bi-weekly meeting.
  • Additionally, the StreamShark support team, namely, Yudong, Robert, and Aakanksha drive our requests to completion in a timely manner.
  • The look and feel of the GUI is user-friendly.
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Wistia

  • Wistia enables a lot of customization in the video player, making it personalized to your business.
  • The user experience is pretty intuitive and easy to use without too much training.
  • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
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Cons

StreamShark

  • Multiple homepages for channels e.g. one for public and one for internal.
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Wistia

  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
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Pricing Details

StreamShark Live Streaming Platform

Starting Price

$199 per month

Editions & Modules

StreamShark Live Streaming Platform editions and modules pricing
EditionModules
Enterprisecustom pricing1
Standard Monthly Live Streaming$1992
Standard Annual Live Streaming$1593
Team Annual Live Streaming$3994
Team Monthly Live Streaming$4995
Business Monthly Live Streaming$9996
Business Annual Live Streaming$7997

Footnotes

  1. none
  2. per month (billed monthly)
  3. per month ($1,908 billed annually)
  4. per month ($4,788 billed annually)
  5. per month (billed monthly)
  6. per month (billed monthly)
  7. per month ($9,588 billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Full pricing breakdown and feature points available on the StreamShark website. Monthly plans: for individuals and small businesses Starting from $199/mo Features: 1080p Cloud Transcoding Real Time Stats Instant Video Archives Live Highlight Clips DVR & Live Rewind Multistream to Social Chat Privacy Controls Sub Users Enterprise Solutions: Custom plans for organizations, publishers and broadcasters (Contact for pricing) Includes all the monthly plans features, and: Single Sign On (SSO) Support Encoder Management Enterprise Viewer Home Page Peer-to-Peer (P2P) Assisted Streaming Encrypted Streams 360º 4K Streams White Glove Stream Monitoring 24/7 Phone Support

Wistia

Starting Price

$25 per month

Editions & Modules

Wistia editions and modules pricing
EditionModules
Free Account01
Pro Plan$99.002
Advanced Plan$399.003
Premium Plan$999.004

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Please see wistia.com/pricing for plan features.

Likelihood to Renew

StreamShark

No answers on this topic

Wistia

Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
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Usability

StreamShark

No answers on this topic

Wistia

Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
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Reliability and Availability

StreamShark

No answers on this topic

Wistia

After several years, we have not come across a situation for which Wistia was not available when needed.
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Performance

StreamShark

No answers on this topic

Wistia

I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
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Support Rating

StreamShark

Great response times, had personal help from James when needed, felt like an extremely valued customer.
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Wistia

We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
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Implementation Rating

StreamShark

No answers on this topic

Wistia

We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
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Alternatives Considered

StreamShark

We used IBM Cloud Video (previously called Ustream) for years. StreamShark is a better product in every sense. It is a more cost effective product. They have a support team who really cares about their clients success. And their product is ultimately more reliable than IBMs.
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Wistia

I found Vidyard to be a tad clunky, at least when I tried to use it. Vimeo's design features didn't seem as modern to me and didn't integrate as well with other apps/website platforms, at least when I was investigating a video hosting platform. Wistia is more expensive than Vidyard and Vimeo, but the small differences I have found to be worth the additional cost.
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Scalability

StreamShark

No answers on this topic

Wistia

We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
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Return on Investment

StreamShark

  • This service has positively impacted the organization by allowing larger audiences to receive information and act on said information in a more timely manner. This equates to more productivity around the organization, as initiatives and objectives can be efficiently shared with remote attendees in all of our different office locations.
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Wistia

  • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
  • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
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Screenshots

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