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164 Ratings

Symantec Endpoint Security

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164 Ratings
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Score 7.3 out of 100
51 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Endpoint Security

    8.0

    Symantec Endpoint Security

    80%

    Trellix ePolicy Orchestrator

    Feature Set Not Supported
    N/A
    Symantec Endpoint Security ranks higher in 7/7 features

    Anti-Exploit Technology

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    8.5
    85%
    37 Ratings
    N/A
    0 Ratings

    Centralized Management

    8.4
    84%
    39 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    7.5
    75%
    27 Ratings
    N/A
    0 Ratings

    Infection Remediation

    7.2
    72%
    38 Ratings
    N/A
    0 Ratings

    Vulnerability Management

    7.8
    78%
    34 Ratings
    N/A
    0 Ratings

    Malware Detection

    8.3
    83%
    39 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Trellix ePolicy Orchestrator is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.1

    Symantec Endpoint Security

    71%
    68 Ratings
    9.0

    Trellix ePolicy Orchestrator

    90%
    14 Ratings

    Likelihood to Renew

    9.1

    Symantec Endpoint Security

    91%
    4 Ratings

    Trellix ePolicy Orchestrator

    N/A
    0 Ratings

    Usability

    9.1

    Symantec Endpoint Security

    91%
    5 Ratings

    Trellix ePolicy Orchestrator

    N/A
    0 Ratings

    Availability

    9.0

    Symantec Endpoint Security

    90%
    4 Ratings

    Trellix ePolicy Orchestrator

    N/A
    0 Ratings

    Support Rating

    1.8

    Symantec Endpoint Security

    18%
    23 Ratings
    8.4

    Trellix ePolicy Orchestrator

    84%
    7 Ratings

    Implementation Rating

    6.4

    Symantec Endpoint Security

    64%
    2 Ratings

    Trellix ePolicy Orchestrator

    N/A
    0 Ratings

    Likelihood to Recommend

    Broadcom

    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Read full review

    Trellix (FireEye + McAfee)

    [McAfee ePolicy Orchestrator] seems to be better suited to large enterprise applications... I don't feel it really suits the or self-managed SMB market. The general joe is not going to understand how to wield this product to it's full potential. For those of us managing large networks, this is a very ideal product for managing multiple sites and users.
    Read full review

    Pros

    Broadcom

    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Read full review

    Trellix (FireEye + McAfee)

    • Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
    • Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
    • ePO provides access into our MSME software so that we're not managing many different products from different locations.
    • In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.
    Read full review

    Cons

    Broadcom

    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Read full review

    Trellix (FireEye + McAfee)

    • It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
    • Whenever a scan is performed, the system CPU utilization goes up 100 percent.
    • Installation fails due to difference in timestamp when we try to shuffle between packages.
    Read full review

    Pricing Details

    Symantec Endpoint Security

    Starting Price

    Editions & Modules

    Symantec Endpoint Security editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Trellix ePolicy Orchestrator

      Starting Price

      Editions & Modules

      Trellix ePolicy Orchestrator editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Broadcom

        Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
        Read full review

        Trellix (FireEye + McAfee)

        No answers on this topic

        Usability

        Broadcom

        Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
        Read full review

        Trellix (FireEye + McAfee)

        No answers on this topic

        Reliability and Availability

        Broadcom

        We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
        Read full review

        Trellix (FireEye + McAfee)

        No answers on this topic

        Support Rating

        Broadcom

        Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
        Read full review

        Trellix (FireEye + McAfee)

        McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.
        Read full review

        Implementation Rating

        Broadcom

        Use a third party deployment tool and not the deployment option within the SEP Manager itself.
        Read full review

        Trellix (FireEye + McAfee)

        No answers on this topic

        Alternatives Considered

        Broadcom

        Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
        Read full review

        Trellix (FireEye + McAfee)

        I have used Symantec Endpoint Encryption before. Symantec and EPO are both good in their own ways. EPO allows integration of other McAfee products. I have been using ePolicy Orchestrator for years. I have a lot of experience with the product. That is why I like it.
        Read full review

        Return on Investment

        Broadcom

        • The ROI from deploying this has led to fewer security issues which reduces costs.
        • Keeping track of security issues and how the were remedied is easier.
        • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
        Read full review

        Trellix (FireEye + McAfee)

        • Peace of mind that your environment is safe and secure.
        • Keep your network environment up and running.
        • Additional resources (consulting or training) may be required if not familiar with the product.
        • Very complex to setup and configure ( training may be required).
        • Once configured, it will take care of almost 80% of your tasks.
        Read full review

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