Webroot Antivirus + Internet Security Complete (SecureAnywhere) vs. WithSecure Elements Endpoint Protection

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.

Incentivized

If you're looking for basic signature-based anti-virus at a reasonable price, F-Secure Protection for Business could be a good choice. It does a good job for anti-virus but doesn't include the more advanced features of more expensive products like intrusion detection, forensics, and protection of zero day exploits. It may work well in combination with other tools.

Incentivized

• Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
• Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
• Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.

Incentivized

• Anti-virus (classic signature-based). This is a classic anti-virus tool without some of the fancy bells and whistles of more expensive products.
• Real-time protection. The product can do filesystem scheduled scans as well as real-time analysis of files.
• Browser protection. It comes with a decent browser plugin that can block access to malicious sites.

Incentivized

• It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
• While the web based console is nice and easy to use, it could use a little better reporting.
• If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.

Incentivized

• It does not provide "next gen" features like zero day protection, forensics, intrusion detection and analysis.
• The management interface is clunky and difficult to use.
• Real-time protection and firewall services can interfere with legitimate activities at times and make it difficult to troubleshoot.

Incentivized

It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.

Incentivized

We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.

Incentivized

As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.

Incentivized

F-Secure stacks up very well against competitors like McAfee and Norton. Cost is very reasonable, performance is great, and it does as good (or better) a job of these more well-known products. F-Secure particularly works well for non-profits looking to negotiate for a more reasonable rate.

Incentivized

Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.

Incentivized

• It has had a mostly positive impact as we have not had any breaches.
• The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.

Incentivized

• Positive - very generous discounts for non-profits make this inexpensive compared to other products.
• F-Secure has caught some (but not all) malware incidents on our workstations, which have saved us time and money.
• The cost/benefit ratio is very high. For what you're getting, this is a reasonably priced product.

Incentivized