42 Reviews and Ratings
70 Reviews and Ratings
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though Incentivized
Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Filter emails with specific information required.Very good storage capacity.Has a mobile version and another web.It has a friendly and modern graphic interface.It is compatible with all operating systems.
Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.It integrates really well with other Zoho apps.Their support is excellent. We got useful, informative responses from them when we had to contact them.Incentivized
The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.The management of mail rules should have more checking options.There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.Incentivized
Not missing functionality as such but would be useful to record audio chatsZoho not as widely adopted than other Chat clients like Hangouts/SkypeIncentivized
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.Incentivized
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.Incentivized
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.Incentivized
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.Incentivized
We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.Incentivized
Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.Incentivized
Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with meNegative - Yet another comms channel to manage would like to have less. But see previous positivePositive - Came as part of my Zoho One subscription so low costHas a wealth of options still to investigate as part of CliqIncentivized