Happy with Brevo
April 11, 2024

Happy with Brevo

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brevo

Customer Comminication - Mailout of promotion flyers to subscribed customers. Keeps them up to date with current promotions and acts as a reminder of our product and service and prompt to order.
Postal flyers are still used however becoming costly and not viewed as environmentley friendly.
  • Replicates what I was able to do using Mailchimp
  • Value for money
  • ease of use.
  • only allows one contact across all groups, cannot repeat the same contact in mutiple groups.
  • have trouble locating block templates and finding them. not visible under the Templates directory. Have to navigate to find them
  • Mailouts - Have set up and receiving email as a redirection however still receive emails to my to my primary address.
  • Too early to tell
  • As a few communication tools are used is difucult to quantify the impact Brevo is having alone. Click rates are 15% to 20% with we are happy with.
  • It is a necessity to have this tool and will become more important as we potentially phase outthe postal method.
Brevo is very close in functionality to Mailchimp and closely familiar. When looking for a new provider I was able to trial Brevo very quickly due to being closely formatted in a similar way making the transition and decision to switch much easlier.

Do you think Brevo delivers good value for the price?

Yes

Are you happy with Brevo's feature set?

Yes

Did Brevo live up to sales and marketing promises?

Yes

Did implementation of Brevo go as expected?

Yes

Would you buy Brevo again?

Yes

For the purpose I use it for does a great job. Only marked and 8/10 that could be more a User educational gap rather than a fault with the package. With more use will discover more.

Brevo Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
9
List management
Not Rated
Triggered drip sequences
9
Standard reports
9
Link Tracking
Not Rated