DERDACK Enterprise Alert

DERDACK Enterprise Alert

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Score 10.0 out of 100
DERDACK Enterprise Alert


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What is DERDACK Enterprise Alert?

German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.

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  • Setup fee optional
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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.

What is Moogsoft?

Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

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Product Demos

Accelerate incident alerting, response and resolution
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Features Scorecard

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Product Details

What is DERDACK Enterprise Alert?

Targeted Alerting - Anywhere Incident Remediation

DERDACK Enterprise Alert® is an alert notification & mobile response software for operations teams in manufacturing, utilities, IT services, transport & logistics. It connects to mission- and business-critical systems to fully automate alerting processes and to enable a fast, reliable and effective response to major technical incidents.

Enterprise Alert provides persistent mobile alert notifications by voice, text, push, email and IM. It tracks the delivery of notifications, acknowledgements and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information.

Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time. Backup engineers and stand-ins are also available.

IT service staff or engineers who are alerted often need to communicate with managers, on-call staff of other teams or subject-matter experts. Derdack´s Enterprise Notification Software provides perfect toolset for a real-time, anywhere collaboration experience.

With the mobile app you can comfortably manage alerts, troubleshoot problems and even resolve them by triggering parameter-based IT automation tasks. The mobile app mobilizes incident management and makes you independent from your monitoring or service desk console.

DERDACK Enterprise Alert Features

  • Supported: Mobile alert notifications with real-time tracking, escalation and duty-schedule-based routing
  • Supported: Anywhere ad-hoc collaboration via chatops and conference bridging
  • Supported: Genuine anywhere incident remediation with a mobile app

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App

DERDACK Enterprise Alert Video

Brief conceptual overview

DERDACK Enterprise Alert Integrations

DERDACK Enterprise Alert Competitors

DERDACK Enterprise Alert Customer Size Distribution

Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)75%

DERDACK Enterprise Alert Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesWorldwide
Supported LanguagesEnglish, German, Dutch

Frequently Asked Questions

German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.

PagerDuty, xMatters, and Everbridge IT Alerting are common alternatives for DERDACK Enterprise Alert.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of DERDACK Enterprise Alert are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
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Reviews and Ratings




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  • Self Managed On-Call scheduling for teams.
  • Ability to back track an alert and review the stages of escalation.
  • None to mention at this time. Our suggestions have been addressed or recommendations to approach an issue that was given with a was valid.
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