Drip Ecommerce CRM

Drip Ecommerce CRM

About TrustRadius Scoring
Score 7.9 out of 100
Drip Ecommerce CRM


Recent Reviews

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Popular Features

View all 11 features
  • List management (8)
  • Email deliverability reporting (16)
  • Dashboards (8)
  • Mobile optimization (8)

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View all pricing

Up to 500 people in account


per month

550 - 2,000


per month

2,001 - 5,000


per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.drip.com/pricing?utm_source…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Email & Online Marketing


Reporting & Analytics


Product Details

What is Drip Ecommerce CRM?

Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).

Drip Ecommerce CRM Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Drip Ecommerce CRM Screenshots

Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.

Drip Ecommerce CRM Downloadables

Drip Ecommerce CRM Integrations

Drip Ecommerce CRM Competitors

Drip Ecommerce CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Klaviyo, Bronto Marketing Platform (discontinued), and Mailchimp are common alternatives for Drip Ecommerce CRM.

Reviewers rate Email deliverability reporting and List management and Triggered drip sequences highest, with a score of 10.

The most common users of Drip Ecommerce CRM are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.


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Reviews and Ratings



(1-8 of 8)
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Jordan Comstock | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Charles Combs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We decided to move away from Mailchimp when they announced the changes to their service plans. We cast a wide net and ended up boiling it down to Drip, Klaviyo, Omnisend, and Constant Contact.

They all have a similar set of features, but Drip was willing to work with us on price instead of simply referring us to their tiered plans. Even though they don't have a direct integration with our e-commerce platform it was obvious they were willing to help us make the connection via their API.
Matthew Gehrman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
MailChimp and Constant Contact are both excellent options based on your level of use and business goals. When comparing all three services we looked at integration ability, pricing, functionality, and customer service as our key decision factors. Each company has their pros & cons however when using each system Drip just felt right. At the time we were also using Pipedrive as our pipeline management and the two already had integration ability making the sales cycle very simple from Leadpage to funnel. Upon switching to Salesmate for our pipeline management we again looked at the alternatives and decided Drip is the best tool for us.
Steve Palfreyman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Compared to the heavyweight, Infusionsoft, Drip is incredibly powerful but much lighter weight. It's faster and easier to get a simple campaign up and running. The price is much more reasonable too. The only downside is the lack of drag and drop email builder that Infusionsoft has.

In many ways, Active Campaign's lite plan does everything that Drip does and for less money. I prefer Drip's UI; it's better thought out and feels less buggy. It's a lot easier to create segments and campaigns quickly.

Campaign Monitor was only a basic tool when I used it and has since grown marketing automation features. I find their email design-builder the most beautiful in the business, but their automation plans are less powerful than Drips for a lot more money.
Conrad Magalis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As discussed earlier on, Drip from Leadpages is much more customizable and affordable than the competition. My experience has been excellent with the product support team and the business in general. I'm also a Leadpages customer, for custom landing pages and site popups, forms, etc. A worthwhile partnership, which I've recommended to many in my marketing network.
Ellen McDowell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
I selected Drip because of the integration with S2Member. When someone begins my membership program they are automatically added to my Drip campaign for members.
Tsahi Levent-levi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Drip seemed more powerful in what you can do with it. ConvertKit was considered simpler to get a handle of, but I wasn't aiming at simple, but rather at powerful and flexible.
The pricing matched my current requirements at the time and the onboarding process was simple and easy to go through.