What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.6 out of 100
Based on 34 reviews and ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 35 reviews and ratings
Feature Set Ratings
- Drip Ecommerce CRM ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics
Email & Online Marketing

3.7
ClickDimensions
37%
8.4
Drip Ecommerce CRM
84%
Drip Ecommerce CRM ranks higher in 8/9 features
Drip Ecommerce CRM ranks higher in 8/9 features
WYSIWYG email editor

5.1
51%
8 Ratings
9.4
94%
7 Ratings
Dynamic content

3.7
37%
10 Ratings
7.0
70%
6 Ratings
Ability to test dynamic content

1.7
17%
10 Ratings
5.1
51%
6 Ratings
Landing pages

1.6
16%
10 Ratings
N/A
0 Ratings
A/B testing

3.6
36%
10 Ratings
8.9
89%
7 Ratings
Mobile optimization

2.1
21%
10 Ratings
7.2
72%
8 Ratings
Email deliverability reporting

4.0
40%
18 Ratings
10.0
100%
16 Ratings
List management

5.6
56%
9 Ratings
10.0
100%
8 Ratings
Triggered drip sequences

6.1
61%
9 Ratings
10.0
100%
8 Ratings
Lead Management

4.7
ClickDimensions
47%
Drip Ecommerce CRM
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features
ClickDimensions ranks higher in 4/4 features
Lead nurturing

6.8
68%
9 Ratings
N/A
0 Ratings
Lead scoring and grading

5.0
50%
9 Ratings
N/A
0 Ratings
Data quality management

3.0
30%
8 Ratings
N/A
0 Ratings
Automated sales alerts and tasks

4.0
40%
7 Ratings
N/A
0 Ratings
Campaign Management

2.5
ClickDimensions
25%
Drip Ecommerce CRM
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Calendaring

4.0
40%
5 Ratings
N/A
0 Ratings
Event/webinar marketing

1.0
10%
6 Ratings
N/A
0 Ratings
Social Media Marketing

5.5
ClickDimensions
55%
Drip Ecommerce CRM
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Social sharing and campaigns

8.0
80%
3 Ratings
N/A
0 Ratings
Social profile integration

3.1
31%
3 Ratings
N/A
0 Ratings
Reporting & Analytics

2.6
ClickDimensions
26%
6.9
Drip Ecommerce CRM
69%
Drip Ecommerce CRM ranks higher in 3/3 features
Drip Ecommerce CRM ranks higher in 3/3 features
Dashboards

2.0
20%
9 Ratings
7.7
77%
8 Ratings
Standard reports

2.0
20%
9 Ratings
7.9
79%
7 Ratings
Custom reports

3.8
38%
7 Ratings
5.0
50%
5 Ratings
Platform & Infrastructure

4.4
ClickDimensions
44%
Drip Ecommerce CRM
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features
ClickDimensions ranks higher in 6/6 features
API

1.0
10%
5 Ratings
N/A
0 Ratings
Role-based workflow & approvals

1.0
10%
5 Ratings
N/A
0 Ratings
Customizability

2.6
26%
7 Ratings
N/A
0 Ratings
Integration with Salesforce.com

7.0
70%
2 Ratings
N/A
0 Ratings
Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings
N/A
0 Ratings
Integration with SugarCRM

8.0
80%
2 Ratings
N/A
0 Ratings
Attribute Ratings
- Drip Ecommerce CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

2.1
ClickDimensions
21%
10 Ratings
9.4
Drip Ecommerce CRM
94%
8 Ratings
Likelihood to Renew

9.0
ClickDimensions
90%
1 Rating
Drip Ecommerce CRM
N/A
0 Ratings
Usability

5.0
ClickDimensions
50%
3 Ratings
Drip Ecommerce CRM
N/A
0 Ratings
Support Rating

1.0
ClickDimensions
10%
4 Ratings
Drip Ecommerce CRM
N/A
0 Ratings
Likelihood to Recommend
ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Drip Ecommerce CRM
If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Pros
ClickDimensions
- The nurture campaign builder was great. Easy to use and to follow along with.
- The drop and drag editor was easy to use and you could start using it with no training.
- I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Sales & Marketing Support Specialist
Lasers ResourceBusiness Supplies and Equipment, 11-50 employees
Drip Ecommerce CRM
- Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
- Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
- Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Founder
Music Launch HubE-Learning, 1-10 employees
Cons
ClickDimensions
- Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
- Managing customer preferences and subscriptions felt extremely convoluted
- Interfaces generally not intuitive
- Reporting was not in the class of competitors
- Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

Verified User
Manager in Marketing
Marketing & Advertising Company, 11-50 employeesDrip Ecommerce CRM
- Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
- Any supported integration partners are always good to see. They have expanded in this area, recently.
- Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
- Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Marketing Manager
Advance Acceptance -- a division of First Western Bank & TrustFinancial Services, 11-50 employees
Pricing Details
ClickDimensions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ClickDimensions Editions & Modules
—
Additional Pricing Details
—Drip Ecommerce CRM
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$19 per month
Drip Ecommerce CRM Editions & Modules
Edition
Up to 500 people in account | $191 |
---|---|
550 - 2,000 | $291 |
2,001 - 5,000 | $891 |
5,001 - 8,000 | $1241 |
8,001 - 15,000 | $2091 |
15,001 - 22,500 | $3291 |
22,501 - 27,500 | $4091 |
27,501 - 35,000 | $5291 |
35,001 - 50,000 | $6991 |
- per month
Additional Pricing Details
—Likelihood to Renew
ClickDimensions
ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesDrip Ecommerce CRM
No score
No answers yet
No answers on this topic
Usability
ClickDimensions
ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Drip Ecommerce CRM
No score
No answers yet
No answers on this topic
Support Rating
ClickDimensions
ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Drip Ecommerce CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Commercial Marketing Manager
Horizon DiscoveryBiotechnology, 201-500 employees
Drip Ecommerce CRM
Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Digital Marketing Specialist
Signs.comBusiness Supplies and Equipment, 51-200 employees
Return on Investment
ClickDimensions
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Drip Ecommerce CRM
- Saves hours of typing redundant emails
- Helps with our retention based on the constant contact with our current clients
- Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Agency Principal
CityScape InsuranceInsurance, 1-10 employees