TrustRadius Insights
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
Starting at $9.99 per month
View PricingOverview
What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Basic
as low as $6.99
Cloud
per month with an annual term
Basic
as low as $10.49
Cloud
per month with an annual term
Premium
as low as $13.49
Cloud
per month with an annual term
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is GoDaddy?
GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.
GoDaddy Competitors
GoDaddy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
GoDaddy starts at $9.99.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of GoDaddy are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(187)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.
GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.
GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.
Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.
GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.
User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.
Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.
Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.
Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.
Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.
Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.
Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
I've been a GoDaddy user for over 10 years. I use them for my own website and I also have built websites for other businesses using their products, such as domains and website builder.
- Registering a domain - I've found their site to be the easiest to navigate
- Website builder - their website builder is user friendly
- Email hosting - easy to set up and use, wether in an email app or online email.
- Wordpress hosting - I have multiple wordpress sites I use under one account
- Their customer service is always very helpful and easy to contact.
- They did change their website builder - I liked the old version better, it was easier to use. The new one has a steeper learning curve. And when building sites for other people, it takes longer since they changed things.
- I wish they gave more space with the emails you get with your domains. I'm constantly having to delete emails because my inbox is full.
- I rely on GoDaddy for my emails and I almost never have issues with outages or connection errors. I could probably count on one hand the number of times I've had an issue in the last 10 years.
- I use GoDaddy to build sites for other people's businesses because not only is the website easy to set up, but it's easy for my clients to be able to maintain their website. If someone is paying you to build a website, they are probably not real savvy with this sort of thing, so making it easy on their end is a must.
- I love that I can have one main hosting account for my wordpress blogs and have other sub-accounts under them, instead of paying separately for every single site & blog.
For my own business website I did switch to BigCommerce because they offered features that weren't available at the time with Go Daddy, such as sales tax rates for every city/state, and products were limited to I think 10 or 20 options at the time and I needed 100+ options for some of my products. But for my clients' needs, I still use GoDaddy because they offer all the features they need and are easy for them to maintain on their own after I build their sites.
Not Sure
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
No I have never needed to purchase premium support.
No
Yes, there have been a few times when I was setting up a website and had a question and called them. They have always been easy to contact and helped me with my issue right then and there. I can't think of a time when I had to have follow-up conversations to get an issue resolved.
February 11, 2020
GoDaddy: Great for small businesses; Larger ones - Just use their domain / hosting / email.
GoDaddy offers a full range of digital business services from domain purchase and management through their small business suite - website hosting, website building (WYSIWYG/drag and drop website builder), email marketing/newsletters, google listing management and more. We use GoDaddy to purchase our domains, manage them, and to purchase and manage our email services for our employees.
- Technical support
- Small Business solutions
- Pricing for domains
- Data Tracking - Facebook/Instagram compatible websites (for running conversion campaigns).
- Positive: Place to buy domains and lay a basis for a digital presence (hosting).
- Positive: Their tech support saves us time and hassle. Time can equal money in business.
With GoDaddy: I can always expect that their support will be helpful and positive.
With 1&1, we also had a negative experience. We purchased a domain, were charged for it, received a receipt, and then later were informed that the domain was not granted to us. We were perplexed - Good thing we didn't build a site for that domain yet! We went to GoDaddy and purchased the domain.
- That I can reach operators by phone or chat
- That I can find my domains and host in one place.
- That I can also purchase and access email for myself and my team.
- That records will be accurate and orderly.
With 1&1, we also had a negative experience. We purchased a domain, were charged for it, received a receipt, and then later were informed that the domain was not granted to us. We were perplexed - Good thing we didn't build a site for that domain yet! We went to GoDaddy and purchased the domain.
Almost every time, they provide me with superior support with their speed at answering my questions and their ability to assess the problem. Once I called with domain questions and was provided answers to several other problems (domain / AName / CName records) that I wasn't aware were happening. They took the time to look into a couple of side-issues and to respond on the spot to something that I didn't even bring up. And they were friendly to boot.
November 29, 2018
Give GoDaddy a Go!
I am currently using GoDaddy for a non-profit's website. I was able to completely re-do the non-profit's website using GoDaddy, taking the site from something boring and outdated to an amazing easy to use site. The new site has received lots of positive feedback from the foundation's donors. The site keeps the public and donors informed about what the foundation is doing in the community. Users can also make donations to the foundation through the site, and buy tickets to the foundation's events. The site was very easy to create, and making edits is a breeze.
- Their customer service is outstanding.
- The website builder is very simple to use.
- The stock images included with the website builder are professional and beautiful.
- Social media integration is easy.
- The pricing is higher than many other web design platforms.
- The emails are very expensive, in my opinion.
- I would like the ability to customize colors and fonts on the website.
- The new GoDaddy site has lead to increased donations now that they can be made online
- Increased tickets sales with ease of use
- Optimized site for mobile
I was having trouble forwarding visitors from our old site to the new one and the rep walked me through it and solved my problem immediately.
August 31, 2017
Okay to get started with basic domain service
GoDaddy is being used for domain hosting and email hosting.
- Branding
- Support
- Marketing
- Bring back the catch-all domain feature
- Simplifying site organization
- Making site more user-friendly
- My use has been okay.
- It takes a while for system to update and that has cost me time.
- I have run out of subdomain usage.
Zoho is more competitive with email. There are other platforms I use for web hosting.
No
Not needed at this time.
No
They help me connect the dots when using a third party email service.
- Email
- Integration
Yes, but I don't use it