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Insync Healthcare Solutions serves as an Electronic Medical Record and billing system, fulfilling the needs of healthcare organizations …
Overview
What is Qualifacts Insync?
Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.
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Popular Features
- Templates (15)3.838%
- Charting / document management (15)3.838%
- Claims management (14)3.535%
- Real-time eligibility verification (14)3.333%
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What is Qualifacts Insync?
Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Qualifacts Insync?
Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.
Configurable to the practice’s unique workflows with custom dashboards, forms, templates, and assessments. Features include group therapy, lab integrations, state reporting, analytics, and tailored onsite or virtual implementation and training to enhance patient care, helps practices maintain compliance, and increase revenue and productivity. Cloud-based for access anywhere, at any time, from any computer, laptop or mobile device.
InSync’s platform boasts flexibility across a variety of medical specialties, including mental health, substance abuse, OB/GYN, physical and speech therapy, pediatrics and primary care practices. ONC certified and HIPAA and Cures Act compliant.
Qualifacts Insync Features
Billing and Claims Management Features
- Supported: Real-time eligibility verification
- Supported: Coding
- Supported: Claims management
- Supported: Claim scrubbing
- Supported: Electronic Claim Submission
- Supported: Automated Claim Tracking
- Supported: Patient billing
- Supported: Payment Processing
- Supported: Electronic Bill Pay
- Supported: Online Bill Pay
- Supported: Create Patient Statements
- Supported: Mail or Email Patient Statements
- Supported: Automated Alerts for Overdue Claims
- Supported: Superbill Generation
- Supported: Denial / Underpayment Management
- Supported: Patient Payment Histories
- Supported: Electronic Remittance Advice
- Supported: Streamlined Data Entry
- Supported: HIPAA Compliance
- Supported: SiHCFA Compliance
- Supported: Credit Card Processing
- Supported: Clearinghouse Integration
- Supported: Reporting
- Supported: Financial Reporting
- Supported: Revenue Cycle Management
- Supported: Integration with EMR/EHR
Patient Scheduling Features
- Supported: Drag-and-drop Scheduling
- Supported: Facility Scheduling
- Supported: Physician Scheduling
- Supported: Rule-based scheduling
- Supported: Automated patient check-in
- Supported: Automated appointment reminders
- Supported: Multi-location support
- Supported: Calendar interface
Electronic Medical Records Features
- Supported: Charting / document management
- Supported: Templates
- Supported: E-prescribing
- Supported: SOAP Notes
- Supported: E&M Coding Advice
- Supported: Lab and Imaging Integration
- Supported: Fax integration
- Supported: Device Integration
- Supported: Patient portal
- Supported: Mobile/tablet support
- Supported: Speech recognition
- Supported: Dragon Integration
- Supported: Integration with other EMR and PM systems
- Supported: Ability to Coordinate Care with Specialists
- Supported: Ability to Share Information with Different Doctors
- Supported: Meaningful Use Certified
- Supported: ONC-ATCB Certified
- Supported: Customization
- Supported: Handwriting Recognition
- Supported: Billing System Integration
- Supported: Standard Chart Templates
- Supported: Custom Medical Forms
- Supported: Custom Macro Buttons
- Supported: Custom Fields
- Supported: Drawing Tools (Diagnostic Images)
- Supported: Patient Flags
- Supported: Workflow automation
- Supported: Ability to Take Action from Patient Record
Medical Security and Privacy Features
- Supported: Role-based permission levels
- Supported: Password Policies
- Supported: Login Regulations
- Supported: Session Backlog
- Supported: Audit and Log Reports
- Supported: Data backups and redundancy
- Supported: HIPAA compliance
- Supported: Local mode / networking failsafe
Workflow and Scale Features
- Supported: Task tracking
- Supported: Referrals
- Supported: Specialty-specific workflows
- Supported: Master Patient Index
- Supported: Insurance Profiles
- Supported: Multi-office / multi-physician capabilities
Qualifacts Insync Screenshots
Qualifacts Insync Video
Qualifacts Insync Integrations
Qualifacts Insync Competitors
Qualifacts Insync Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Mobile Web |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.
Reviewers rate HIPAA compliance and Multi-office / multi-physician capabilities highest, with a score of 8.8.
The most common users of Qualifacts Insync are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Insync Healthcare Solutions serves as an Electronic Medical Record and billing system, fulfilling the needs of healthcare organizations for client communication, registration, record management, and referrals. Users appreciate its user-friendly nature and prompt customer support. The inclusion of a secure patient portal facilitates electronic communication between patients, clinicians, and administrative staff. This streamlines processes such as paper data entry and insurance verification, saving time for both clinicians and staff. Additionally, the software aids in clinical documentation, scheduling, billing, and practice reporting. Its adaptability to meet diverse regulatory requirements enables customization based on individual company needs. In mental health and substance abuse treatment clinics, Insync's platform efficiently supports clinical documentation, patient records, billing, and practice management. With a web-based version available, users have reported improved customer service and support. While some users found the implementation process exhausting and expressed frustration with limited customer support options, Insync Healthcare Solutions continues to be valued for its comprehensive features that enhance collaboration among healthcare providers and streamline outpatient clinic practices.
User-Friendly Interface: Many users have expressed their appreciation for the user-friendly interface of the Medical Record. They find it easy to navigate and perform tasks efficiently, saving them valuable time. The intuitive design and layout contribute to a positive user experience.
Customizable Forms: A significant number of reviewers have praised the Medical Record's customizable forms. This feature allows users to tailor the forms to their specific needs, ensuring that they capture all necessary information accurately. It provides flexibility in adapting the system to different specialties and workflows.
Comprehensive Billing System: Users consistently mention the comprehensive billing system as a standout feature of the Medical Record. This robust system covers various billing needs effectively, including insurance claims submission, payment processing, and revenue cycle management. It simplifies financial operations and improves overall efficiency in managing billing activities.
Difficult to use therapy group feature: Some users have found the therapy group feature difficult to navigate and integrate with third-party payers, leading to frustration and inefficiency in their workflow.
Inconvenient toggling between patient Factsheet and Profile: Several users have mentioned that they need to constantly switch between the patient Factsheet and Profile pages to access appointment details, which can be inconvenient and disrupt their workflow.
Long wait time for enhancements: Users have expressed dissatisfaction with the response time for implementing requested enhancements, stating that it can take a long time or may not happen at all. This delay in improvements can hinder their ability to effectively use the software.
Based on user feedback, here are the most common recommendations for using the software:
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Stay up-to-date with updates: Users have found that regularly updating the software is beneficial as it introduces new features and improvements.
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Ensure thorough training and setup: Users advise taking the time to properly train employees and set up the system to ensure a smooth integration into their workflow.
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Utilize available support: Users emphasize the importance of utilizing the support provided during implementation and beyond to effectively implement and optimize the software for their specific needs.
Overall, users recommend staying updated, investing in comprehensive training and setup, and making use of available support to maximize the software's benefits.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
December 28, 2022
Review of Insync Healthcare Solutions
Score 1 out of 10
Vetted Review
Verified User
- The implementation was too cumbersome, in my view.
- They do not have templates for typical procedures and charting.
- There is no post-implementation support for questions or concerns.
March 21, 2022
Thank goodness for Insync!
Score 10 out of 10
Vetted Review
Verified User
- Very positive outcomes
March 17, 2022
Good To Great: The Story of Upgrading to Insync
- It has allowed us to start billing insurance, and this has doubled our revenue.
March 17, 2022
The best solution for an interdisciplinary practice
Score 10 out of 10
Vetted Review
Verified User
- It has improved workflow and decreased time wasted
March 16, 2022
User friendly!
- Insync Healthcare Solutions has definitely allowed for less front desk support time.
- Insync Healthcare Solutions has connected our various offices which have saved a great deal of time in communication.
- Overall ROI is hard to discern at this time due to the impacts of Covid shortly after our implementation.
Score 9 out of 10
Vetted Review
Verified User
- Positive: Productivity has gone up for spending less time on documentation since the flow is easy to learn
- Positive: Additional reporting coming up (DLA-20 reporting, assessment tools outcomes)
- Positive: Resources to help complete necessary KPIs (like a revenue cycle team that can supplement our in-office RCT)
December 29, 2021
The EHR Gods finally got it right with INSYNC!!!
Score 10 out of 10
Vetted Review
Verified User
- When Covid began, [Insync Healthcare Solutions] was able to provide us with a way to continue to see our clients by integrating Zoom. We switched from completely in-person to completely virtual appointments for 20+ providers in approximately 2 days.
- We anticipated lower than normal incoming revenue during our initial transition from our previous software to [Insync Healthcare Solutions] and were surprised and excited to discover that it was just the opposite!
November 25, 2021
Review of Insync
Score 6 out of 10
Vetted Review
Verified User
- Our clinicians have become more efficient at documenting with the use of Insync Healthcare Solutions.
- Our accounting process has been complicated due to a lack of support for general accounting practices.
November 19, 2021
Bye bye bye other systems! Insync is for you!
Score 9 out of 10
Vetted Review
Verified User
- Insync Healthcare Solutions has made collection of uncollected payments easier and more streamlined
- Insync Healthcare Solutions has allowed me to gain trust from reports that systems provide to us, as our previous system could run the same report 3 times and get 3 different answers. I know that when I run a report in Insync Healthcare Solutions I can trust it.
November 11, 2021
An EMR that is In Sync with your needs!
Score 10 out of 10
Vetted Review
Verified User
- Insync [Healthcare Solutions] has improved our bottom line as we can bill immediately
November 08, 2021
We LOVE it, but we are still getting to know it...
- We love the ease of use, it really creates a smooth process between departments.
- We have had some issues with the billing, but it is partially staffing and partially training- we are still working with our staff and our representative from Insync to fix these errors, so it is difficult to put the blame on Insync [Healthcare Solutions]. I believe some of it is user error.
- The conflicting information we receive from Insync support has created a lot of issues in the billing department. I would like more consistency from their support team, as I have witnessed two people ask the same question, and get a completely different answer. Again, this could be a user error contributing to the confusion, but consistent responses would be helpful to solve the issues.
November 05, 2021
Insync Healthcare Solutions - A positive experience
Score 9 out of 10
Vetted Review
Verified User
- Implementing In-sync has made many positive impacts upon our organization.
November 02, 2021
InSync works
- billing is a smooth process
- audits are easy/info is easily found and documented
- crucial for our outpatient end/volume of patients
- reporting and tracking for budgets and projections
November 01, 2021
Insight into Insync
- Through the revenue cycle management department, we have seen payments come in faster
- Customization of workflows has saved at a minimum of 2 FTE on data entry and about 40 hours a week of manpower
- Patient Portal has allowed our practice to transition from paper to electronics, improving the time we receive the necessary paperwork to start visits.
- Through the patient portal, has saved us from hiring an individual to just scan documents and attach them to the patient's chart.
October 19, 2021
Insync [Healthcare Solutions] = Comprehensive Efficiency
Score 10 out of 10
Vetted Review
Verified User
- The most positive impact for me as the business owner is knowing I have enough receivables and solid systems in place for the staff to carry on and allow me to take a vacation!
October 07, 2021
Insync -A Lifesaver!!!
Score 10 out of 10
Vetted Review
Verified User
- Improved ability to process billing, which has resulted in faster payment.
- With the patient portal, we can now complete patient intakes quicker, which results in patients starting services faster. In the end, this has resulted in increased productivity.
October 05, 2021
Insync - less time charting, more time treating!
Score 9 out of 10
Vetted Review
Verified User
- Reduces paperwork time
- Calendar integration with other modules
- Customized form to help us with compliance