KnowBe4
January 20, 2024

KnowBe4

ian cambra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4
  • The Security Awareness Company

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training we use for phishing campaigns and training for our end users. since we are a healthcare company, phishing is a huge problem and a way hackers to access sensitive PHI info. We use Knowbe4 for monthly simulated phishing attacks to see if our users understand and notice phishing type emails that hit their inbox.
  • videos classes
  • phishing campaigns
  • notifications within admin panel

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It has a huge impact on our end users. They have been made aware of what emails are coming to them. if they noticed the emails that are phishing emails, they are more aware of them and delete them and/or report it to us as part of the exercise.
User management is connected with our office365 environment. If a user is no longer with the company, their access is denied. if we hire more employees, those employees will be added and sync to our office365. Also, only the IT department will have access along with our compliance department for oversight
The metrics and report are important because it gives us a general idea of who and/or whom is not paying attention and who is actually carefully examining their emails. So far our end users are passing the test and some are almost there.
the tool is easy to use. the technical support is really good and the sync tool to our office365 environment was easy to set up with the help of the rep and technical support. KnowBe4 Security Awareness Training is very well known and everyone should be using them for anything of phishing campaigns and training.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
10
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
10
Role-based user permissions
10
Single sign-on capability
Not Rated