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KnowBe4 Security Awareness Training review
Updated April 12, 2024

KnowBe4 Security Awareness Training review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • The Security Awareness Company
  • Popcorn Training
  • exploqii
  • Twist & Shout
  • Compliance Plus

Overall Satisfaction with KnowBe4 Security Awareness Training

annual and ongoing security awareness training with specialized training for specific users. also utilize phishER email inbox. modstore videos such as 'inside man' for employees to watch at leisure.
  • automated emails
  • specialized targeted training
  • training is not too long
  • easy to manage
  • better more defined reporting metrics
  • bring back safe emails from phishER
  • we can see how the training has helped employees to see the trend in lowering of phishing results
  • employees seem to be engaged with videos and games for training
integrated service

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

keep up to date with relevant topics as the landscape constantly changes and we need to stay up to date with emerging threats
monthly user database cleanup
more specific data that can be then manipulated to show other metrics
i enjoy using this tool for cybersecurity awareness and its ease of use for me to manage

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
7.9
Training Content Library
9
Multilingual Training Content
8
Training Gamification
7
Industry-Specific Security Training
5
Individualized Security Training Plans
10
Phishing Simulations
9
Security Reporting
7
Security
7.0
Role-based user permissions
7
Single sign-on capability
7

KnowBe4 Security Awareness Training Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
no premium support purchased. never heard of it before now
contacting my CSR/M with questions and them taking the time to create a meeting invite to go over it in the platform firsthand
my problems are always solved