Honest user Review of KnowBe4 Security Awareness Training
January 31, 2024

Honest user Review of KnowBe4 Security Awareness Training

Rahul Aggarwal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

As a security engineer, i perform security awareness training annually for my organisation to fulfil compliance requirement. This tool is so user friendly for admin as well as users. Pre-loaded modules are easy to select and initiating training is also very easy. Most important we can customize trainings as per our needs and can initiate trainings to only those users/groups that whom we want as per company's requirement. Also, after trainings completion tracking and sharing reports is also very user friendly with the management. If someone fails the training then we can also enrol them for re-training so that compliance requirement is fulfilled. Great tool for everyone.
  • Creating Groups as per existing teams in our company
  • Performing Security awareness training enterprise-wide.
  • Performing simulation test to check the awareness.
  • Can't upload custom assessment questions
  • API integration is very limited.
  • Custom training options are very limited.
  • Fulfilled Compliance requirement
  • External audit for ISO was successfully done
  • InfoSec trainings successfully completed.
Checked multiple vendors but KnowBe4 Security Awareness Training gain the top most position and fulfill all our requirements.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 Security Awareness Training backend team always keeps on updating modules and upload fresh content. They always retire the old content whenever required and keep on updating the old content as per the security needs. Modules on the KnowBe4 Security Awareness Training portal fulfil our requirements of compliance and security. This also helped us passing ISO audits and some other external audits.
For user management, we have created multiple groups as per the existing teams in our company. Multiple groups have been created like admin, it, finance, security, human resources, etc. Then we initiate the trainings as per the requirements of the team and also perform the phishing simulation test for every employee.
InfoSec training reports are very important to pass the compliance audit and performing phishing simulation test is also very critical part for passing external audits. We have also gone through ISO certification and multiple external audits happened and with the help of the KnowBe4 Security Awareness Training tool we have passed the certification without any problem.
KnowBe4 Security Awareness Training is great if you want to perform security awareness training and the phishing simulation test with the available modules. These modules covers everything related to security, compliance, etc. Reports view is a great addon.

But if you want to upload your own training along with the assessment questions then it has very limited features.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
9
Multilingual Training Content
9
Training Gamification
Not Rated
Industry-Specific Security Training
8
Individualized Security Training Plans
6
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
8
Role-based user permissions
9
Single sign-on capability
9