KnowBe4 raising the bar for email security
April 16, 2024

KnowBe4 raising the bar for email security

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

For phishing awareness and training. We monitor our phishing propensity and compare it to industry trends provided by KnowBe4. We have integrated the ecosystem using the button in Outlook in order to report phishing campaigns. We have considered the training and sampled it in the past although not rolled this out to staff.
  • Country specific phishing campaigns
  • Benchmarking of phishing propensity for an organization
  • Awareness training
  • We do experience friction with getting campaigns through our email gateway especially with respect to getting accurate statistics
  • We have reduced our risk
  • We have been able to focus more on the staff that fail
  • The campaigns are easy to run
We prefer KnowBe4 from a granularity perspective as well as a simplicity perspective. I do sometimes like the Mimecast training better, but overall KnowBe4 is better for me

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

We definitely like the unique and country specific phishing campaigns. The campaigns we see and select are close to actually phishing scenarios that we see in the day to day operational part of our business so its useful to be able to emulate those as it add a authentic feel to the campaigns
We have limited access to the security team so our requirement is quite simple and have not delegated the training to specific staff.
As explained previously we make use of the comparison with industry peers as well as looking at specific metrics within campaigns such as who opened the emails, who reported the emails, who clicked on the links or opened attachments. Getting all of this telemetry gives us great visibility into our phishing propensity and helps us target future campains
Country specific phishing scenarios making it more relevant for the region we are in. The telemetry we receive from campaigns is compared to similar sized organizations and provides us a good comparison to show to our different boards as to the phishing propensity of staff and our phishing risk. We utilize phishing data for training etc.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
7
Training Gamification
8
Industry-Specific Security Training
8
Individualized Security Training Plans
8
Phishing Simulations
9
Security Reporting
9
Integration with Security Tech Stack
9
Role-based user permissions
8
Single sign-on capability
8