Microsoft Teams works great for all communication types (audio, video, chat, and sharing content)
June 13, 2023

Microsoft Teams works great for all communication types (audio, video, chat, and sharing content)

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams is used for audio calls both internally and publicly (PSTN); group meetings with audio/video/screen-sharing; chatting with contacts; and team file access.
  • Audio calls both internally and publicly (PSTN)
  • Group meetings with audio/video/screen-sharing
  • Chatting with contacts
  • Providing present status of team members so that you know if colleagues are available or busy
  • Providing call health settings to identify the round trip time and percentage of received packet loss
  • Multi-organization account access is poor because it requires logging out in order to switch accounts
  • Lacking presence status and file access to account that one is no longer logged in to
  • Add ability to import a customized avatar
  • Use of Microsoft Teams has enabled team productivity while working remotely
  • It has replaced the need for a physical phone
  • It needs to improve multiple organization access so that one can be simultaneously logged into all accounts
  • Zoom
The most noticeable thing that Microsoft Teams offers and Zoom lacks is providing the history of meeting chats. If you join a Zoom meeting late, you don't get any of the chat info (e.g. shared messages, files, contact info, weblinks) that were sent prior to you joining. With Microsoft Teams, all the previous chats are available.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

It works very well for chatting amongst colleagues. It retains the chat history of chats with individuals and for meetings. This is also great when you've joined a meeting that already began because it allows you to see chats that already took place. This way, you have access to weblinks and other contact info that was already posted in the chat.

Microsoft Teams Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
10
Search
10
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
10
Access control
10
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
10