Nextiva Business Phone Service, Cloud Communications Essential: Reliable and Easy To Set Up
April 22, 2024

Nextiva Business Phone Service, Cloud Communications Essential: Reliable and Easy To Set Up

Benjamin Tocker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Cloud PBX

Overall Satisfaction with Nextiva Business Phone Service

I use Nextiva Business Phone Service to facilitate an outreach project for my organization. I was able to set up a 24/7 automated informational hotline using Nextiva Business Phone Service that hosts a menu of audio recordings and a voicemail system.
  • Ease of use
  • Reliable technical support
  • Value and Affordability
  • Larger audio file hosting capability
  • Nextiva Business Phone Service has allowed thousands of people to reach us, each of them are potential new advocates for our non-profit advocacy group

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva Business Phone Service is well suited to users who need to set up an automated phone menu. The system allows for quick and easy setup of a business phone menu and voicemail system. Voicemails are sent directly to the user's email address and are easily downloadable.

Nextiva Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
10
Mobile app for Android
Not Rated