Nextiva Customer Service Gets 5 Stars
April 16, 2024

Nextiva Customer Service Gets 5 Stars

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

Nextiva supports all of our landline phones and associated phone numbers across 10 nationwide offices.
  • Customer service
  • Prompt response to inquiries
  • Stable service platform
  • App with good features
  • Can't think of a thing!
Good products, competitive pricing.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

I called Nextiva needing some changes made to our account. The changes were not easy and I would never had been able to figure out how to make them myself on the web portal. The customer service person handled all of my needs fast and efficiently. What I thought was going to be difficult he made easy!

Nextiva Feature Ratings

Hosted PBX
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10