the Migration to Nextiva Business Phone Service
Updated April 09, 2024
the Migration to Nextiva Business Phone Service
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business Phone Service
Overall Satisfaction with Nextiva Business Phone Service
We migrated Cisco Call Manager to Nextiva Business Phone Service, and we saved a lot. Cisco Call Manager like other hosted PBXs is associated with CapeX and OpeX you need a well-trained IT to manage and technical support contracts,...etc.
with Nextiva Business Phone Service we we saved a lot with more features, great service, and free technical support.
with Nextiva Business Phone Service we we saved a lot with more features, great service, and free technical support.
- Easy Auto Attendant setup and call flow
- Free Technical support and quick response
- multi platform phone device, descktop app, and mobile app
- provide Admin with more access to the backend setup
- Big saving on CapeX and OpeX
we had a hosted PBX phone system, and with a hosted PBX system we had to pay for an SIP Trunk, IPFlex, dedicated internet circuit, Firewall, and more.
last year the hardware required a refresh, and the replacement was expensive there are some ongoing expenses such as the licensing and the technical support contract.
all these factors encouraged me to search for alternatives until I found Nextiva Business Phone Service.
last year the hardware required a refresh, and the replacement was expensive there are some ongoing expenses such as the licensing and the technical support contract.
all these factors encouraged me to search for alternatives until I found Nextiva Business Phone Service.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Nextiva Feature Ratings
Using Nextiva Business Phone Service
- operation cost
- Service quality and stability
- felexibilty
- remote access
- maintaing the extension number but add direct phone number
- remote users
Evaluating Nextiva Business Phone Service and Competitors
- Cloud Solutions
- Scalability
- Ease of Use
- Other
Nextiva Business Phone Service Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
when I wanted to change the caller ID, the support changed it manually for all users