What users are saying about
36 Ratings
24 Ratings
36 Ratings
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Score 9 out of 100
24 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

OneSpan Sign

It is an absolute necessity for a large global organization, as there are a lot of documents, invoices, and contracts traveling from one location to another in order to get signed. This entails undue delay, courier expenses, and wastes a lot of paper as well. Also, with clients spanning across the globe, it becomes imperative, as we have seen unfortunate delays affecting productivity happening due to the delay in signature formalities not being completed on time.
Yamini Pandey | TrustRadius Reviewer

SignRequest

It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
Carter Durham | TrustRadius Reviewer

Pros

OneSpan Sign

  • Customize the product as per our brand guidelines so that it integrates seamlessly with all our existing systems
  • Customer support is really efficient and well informed
  • It provides complete audit trails embedded within the document which helps us track if the document has gotten corrupted during the workflow
Tapan Jain | TrustRadius Reviewer

SignRequest

  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
Anonymous | TrustRadius Reviewer

Cons

OneSpan Sign

  • One area, usage reports can be improved, where customers can compare and audit easily
  • eSign went through different acquisitions from Silanis, Vasco, and now OneSpan which makes it difficult to reference in our internal documentation
  • Some technical offerings to allow simple integration with different systems
Khalid Jabr | TrustRadius Reviewer

SignRequest

  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
R. Melissa Masoom | TrustRadius Reviewer

Likelihood to Renew

OneSpan Sign

OneSpan Sign 8.5
Based on 7 answers
I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
Anonymous | TrustRadius Reviewer

SignRequest

No score
No answers yet
No answers on this topic

Usability

OneSpan Sign

OneSpan Sign 9.1
Based on 1 answer
No answer on this topic is available.

SignRequest

SignRequest 10.0
Based on 1 answer
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
Meredith Brough | TrustRadius Reviewer

Support Rating

OneSpan Sign

OneSpan Sign 8.0
Based on 4 answers
The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
Yamini Pandey | TrustRadius Reviewer

SignRequest

SignRequest 8.8
Based on 6 answers
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
Matthew Veil | TrustRadius Reviewer

Alternatives Considered

OneSpan Sign

DocuSign was probably one of the alternatives but to be honest we just did not evaluate alternatives at all. We were simply happy to integrate easily with an approved (by our financial institution) eSign product. We just moved from the POC to a "That's a go" decision given the fact the "price per volume" was reasonable.
Andre Masson | TrustRadius Reviewer

SignRequest

Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
Becky Burgess | TrustRadius Reviewer

Return on Investment

OneSpan Sign

  • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
  • It has significantly reduced the time that it used to take to open a new account.
Hamza Syed | TrustRadius Reviewer

SignRequest

  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

OneSpan Sign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

OneSpan Sign Editions & Modules

On-premise Edition
EnterpriseCall for Pricing
    SaaS Edition
    Free Trial$01
    Professionnal$202
    EnterpriseCall for pricing3
    1. Free for 30 Days
    2. Per User per Month
    3. Contract
    Modules
    Print DriverFree1
    1. Per User per Month
    Additional Pricing Details

    SignRequest

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    SignRequest Editions & Modules

    Edition
    Start$01
    Professional$81
    SMEminimal $162
    EnterpriseCustom3
    APICustom4
    1. per user
    2. $4 per user
    3. per user
    4. per installation
    Additional Pricing Details
    For text message verification and bank payment verification additional fees apply

    Add comparison