Really good solution to manage complex deals and increase productivity
I use People.ai to manage my deals using the MEDDICC methodology and I use it to update my daily tasks as well. Really important because …
Overview
What is People.ai?
People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture…
Recent Reviews
Reviewer Pros & Cons
Regional Sales Manager
Zscaler (Information Technology & Services, 5001-10,000 employees)
Pricing
N/A
Unavailable
What is People.ai?
People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://people.ai/get-demo
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
13 people also want pricing
Alternatives Pricing
What is HubSpot Operations Hub?
HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.
What is Vertify?
VertifyData is a cloud-based integration platform with core integration capacities, including a drag-and-drop interface and real-time synchronization. It also offers over 80 prebuilt connectors and templates, plus customizable integrations for scaling businesses.
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is People.ai?
People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer.
Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation.
Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and Silicon Valley’s top investors, including Lightspeed Venture Partners and Andreessen Horowitz.
Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation.
Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and Silicon Valley’s top investors, including Lightspeed Venture Partners and Andreessen Horowitz.
People.ai Screenshots
People.ai Integrations
People.ai Competitors
People.ai Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English |
People.ai Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 65% |
Comparisons
Compare with
Reviews and Ratings
(20)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
People.ai has been a game-changer for many users, providing real-time insights and updates on team performance and progress. By automatically logging emails and meetings with prospects to Salesforce, it saves time and ensures data accuracy. This feature has been particularly valuable for sales teams, as it eliminates the need for manual actions and allows more time to be spent on closing deals. Users have also found the software useful for tracking daily progress and activities, giving visibility into team and individual progress.
The implementation of People.ai as part of a Digital Sales Transformation has been successful in reducing administrative time and ensuring complete data capture. With the software capturing sales activity automatically, reps are saved many hours of manual tracking. This not only improves productivity but also allows managers to see trends and coach their reps effectively. The reporting functionality and visualforce page widgets within Salesforce are highly appreciated by users, as they present data in a meaningful way with visuals and flags to indicate deal health.
In addition to its benefits for the sales team, People.ai is also leveraged by marketing and customer success teams to understand deal health and risks. Its ability to auto-create contacts in the CRM for B2B outreach efforts has been well-received. Moreover, the software seamlessly integrates with Salesforce for data synchronization, further enhancing its usability.
Overall, People.ai has proven to be an effective sales productivity tool that saves time and effort while improving team performance. Its ease of implementation, accurate data capture, and helpful customer success team make it a valuable asset for businesses looking to optimize their sales processes.
Integration with LinkedIn and Salessoft: Several users have found the integration with LinkedIn and Salessoft in People.ai's Strategic Account Management to be a key feature in their sales process. This integration has allowed them to seamlessly access and leverage data from these platforms, enhancing their ability to identify potential leads and close deals effectively.
Ability to capture and create contacts for sales reps: Users appreciate People.ai's ability to capture and create contacts for sales reps who are actively engaging in business but have not yet been entered into Salesforce. This feature saves time for sales reps by automating the contact creation process, ensuring that no valuable leads are missed.
Prevention of duplicate contacts or leads: Many users have praised People.ai's capability to prevent duplicate contacts or leads from being entered into the system. This functionality helps maintain data cleanliness and avoids confusion or duplication of efforts among the sales team.
Customization limitations: Some users have expressed frustration with the lack of customization options in People.ai. They feel that the platform should allow for more flexibility in selecting what can be viewed by users.
Non-intuitive user interface: Several users have found the user interface of People.ai to be not very intuitive for end users. They believe that the platform could benefit from a more user-friendly design and better customization options.
Inconsistent report delivery: Some reviewers have mentioned that they occasionally experience issues with receiving reports on a timely basis. While the daily reports are beneficial, there are instances where they only receive them on a weekly or bi-weekly basis, leaving them unsure if it is a settings issue or a bug in the system.
Users highly recommend utilizing People.ai as a coaching tool rather than a micromanaging tool. They find it extremely valuable for tracking individual usage and account data. Additionally, many users recommend People.ai for sales management and individual sales contributors, as it excels in providing comparative statistics and tracking sales output. Furthermore, they suggest purchasing all three products together, as they seamlessly complement each other and contribute to improved productivity and performance. Overall, People.ai garners positive recommendations from users across various scenarios, making it a reliable choice for managers and users alike.
Reviews
(1-13 of 13)Companies can't remove reviews or game the system. Here's why
- Scorecard
- Integration w/ Slack to update daily activities
- No areas
- Strategic Account Management.
- It play key role in our sales process.
- Integration Linkedin, Salessoft.
- Improve dashboard more.
- Tracks activity
- Syncs to Salesforce
- Associates contacts from email to other systems
- User interface was not very intuitive for the end user
- It didn’t seem to be very customizable.
October 31, 2021
People.ai is a highly recommended tool/product for companies/organizations that wants to see the best performance of their team.
- Tracked our daily activities
- Provide reports on our progress (emails, calls, meetings, etc.)
- It shows our team standing where we currently at and also it shows the team ranking
- It's beneficial if we receive the report on a daily basis. I don't know if that is something to do with the settings. But for some reason, I am only getting it on a weekly or sometimes twice a week report.
September 15, 2021
Coach for the win with People.ai
- Their Deal Room presents times when you are multi-threaded, engaged with executives, and have an upcoming meeting scheduled rather than stalking your reps calendar and salesforce activities.
- They allow you to create areas performance dashboard with custom KPIs you want to measure
- We are finding that activity metrics are being duplicated across calls and meetings. They share that this only seems to be a problem with Chorus customers that are pushing tasks to salesforce.
November 05, 2019
People.ai Review
- Goal setting
- Capturing logged calls
- Team accountability/friendly competition
- Does not always pull meetings in correctly
- Hard to use the goal setting tool
January 29, 2019
Great sales visibility
Score 10 out of 10
Vetted Review
Verified User
- Simple integration in to sales reps workflows (Gmail, Salesforce, phone, etc)
- Visibility in to rep activities. How many emails are being sent, who are they sending them to, how much time are they spending crafting emails?
- All of this can be pushed in to Salesforce so that the executive team can maintain full visibility from our CRM.
- Keep improving dashboarding in People.ai. Some of the work that is in Beta looks great.
- A great Customer Success Team and Support team. Specifically, Robin Johnson is fantastic!
- All activities are being logged correctly
- Creation of Opportunity Contact Roles
- Their account matching could be better given the complexity of our account structure
- Lead to OCR took some time to implement, but is a very promising feature
December 27, 2018
Enterprise Solution: Great Product backed by a Great Team
- People.ai matches activities to accounts and opportunities well. We're an Enterprise Software Solution company, and our account hierarchy can be challenging given today's structure of public and private companies. Given that matching web domains can be shared across multiple accounts, being able to filter further down object tables helps us get activities in the right place.
- People.ai has a wonderful user interface. It's straightforward and easy to dive into. From an administrative perspective, turning features on and off is very simple. From a management perspective, their AI delivers insights into rep activity performance, which makes 1:1s more meaningful. They're also updating their Salesforce package frequently, which allows us to bring some great-looking VisualForce components to our page layouts. Their UX design stands out from the competition.
- Weekly calls with their team help us take advantage of their offerings. They help us stay on track with new developments and ensure we're leveraging their team for support. We feel valued as a partner and appreciate their efforts to meet our requirements.
December 22, 2018
Giving your Sales Reps and your Data Super Powers, People.ai
Score 10 out of 10
Vetted Review
Verified User
- Contact Creation. People.ai is able to capture and create contacts that sales reps are actively engaging in business, but who have not yet been entered into Salesforce. People.ai is not only able to create the contact, but also attribute the contact to the correct Account (even if Accounts are a mess within SF). The tool also ensures that it does not duplicate contacts or leads that are already within the system, helping to maintain data cleanliness.
- Activity Capture. People.ai captures all email and meeting activity, granting the ability to capture valuable data points. As these data points are attributed to Accounts and Opportunities, this activity can drive analytics on deal engagement and what it takes to move an opportunity through the funnel.
- Platform Analytics. People.ai does an excellent job with their Platform analytics, and they are improving it constantly. While they are not a BI tool, they are able to show basic insights on how sales reps and sales teams are spending their time. They allow filtering of the activities to see a full aggregate picture of how the Sales business is running.
- People.ai has a robust platform, however, this requires sales reps to log into one more platform and the People.ai platform is not customizable for selecting what can be viewed by users. If People.ai were to make the features in their platform available in Salesforce it would be a huge win for leveraging the data they aggregate. Hoping an API will soon be on the Roadmap
- Time Spent. People.ai uses some logic to attribute values on the "time spent" on the activities being captured. They did improve their meeting aggregations so that they were not "double counting" time when multiple meetings were booked in the same time slot for a rep. Email time spent still seems to have some errors as the time spent on emails can show in excess of the weekly working hours of the reps.
November 26, 2018
People.ai provides a critical layer of intelligence for our team.
- People.ai provides a critical layer of intelligence for our team.
- We have a full picture of all activity going on in our accounts, understand where our team is spending their time, and what has the biggest impact.
- We have automated Salesforce Sync in 30 Days and using People.ai helped us get a clear picture of sales activity by using CRM Sync and gave salespeople 20% of their time back.
- I'd like to see a mobile app
- I've used other similar products in the past that are far worse, so I can't think of anything
November 19, 2018
Automatic Opportunity Contact Role creation is my best friend
- Unless specifically filtered, all communications are synced to Salesforce regardless of AE preference. No ambiguity.
- Net new Contacts created and synced to Accounts and Opportunity Contact Roles(OCR). Sales reps rarely add in OCRs and this removes that manual work.
- Good Coaching tool.
- Contact cloud is still growing so there can be non-synced contacts.
- There is a sync delay for activities which can be confusing to sales reps.
November 09, 2018
People.ai will change the game for you
- Automatic logging, zero touch
- Great analytics to help coach your team (high and low performers)
- Tells you exactly what brands your team is spending their time on
- I'd like to see more email publishing
- I'd like to see it help us with our account plans so we can set up "custom lists" to track progress on focus accounts