People.ai Review | TrustRadius

Use Cases and Deployment Scope

It's being used by the sales team exclusively. We use it as a sales productivity tool to track our calls, emails, meetings, etc. It addresses sales performance and holding sales reps accountable for activity. Leadership looks at it to track our performance as well. We have integrations with SFDC as well.

Pros and Cons

Goal setting
Capturing logged calls
Team accountability/friendly competition

Does not always pull meetings in correctly
Hard to use the goal setting tool

Return on Investment

Aided sales productivity and visibility.

Alternatives Considered

Apollo and Datahug

I was not the decision-maker on implementing People.ai.

Other Software Used

Apollo, Datahug, SpringCM

Likelihood to Recommend

Well suited for sales teams and less appropriate for customer success or nonclient facing roles.