Item: Proofpoint Security Awareness Training
Rating: 10
Author: Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

Use Cases and Deployment Scope

It's helping us meet compliance requirements by providing security training to all internal users at the Company, specifically focusing on phishing threats. We provide new employee as well as ongoing security training for all employees and perform phishing exercises with Proofpoint on a regular basis in order to keep information security at the forefront of all employees minds.

Pros and Cons

Pros

New Employee Training
Ongoing Information Security Training
Phishing Exercises

Cons

User management isn't the easiest to maintain
Reporting is good but could be better

Return on Investment

We've seen an increase in reported phish activity

Support Rating

Very intuitive and easy to use the system, so we didn't need much support. When we have had questions, our relationship manager has been very helpful with getting us the right answer, even if he didn't have it himself.

Key Insights

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Likelihood to Recommend

It's appropriate if your goal is to remind employees of the importance of information security at a high level, via module training as well as phishing exercises. The phishing exercises are great, however, the reporting on them is not reliable, as because of outlook previews an email is being marked as read even when an employee deleted it or reported it.

Comments

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Phishing Simulations and Information Security Training