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PRTG

PRTG

Overview

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

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Recent Reviews

TrustRadius Insights

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized …
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TrustRadius Insights
TrustRadius Insights

Network Monitoring above others

10 out of 10
February 24, 2022
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Alerts (55)
    7.6
    76%
  • Network monitoring (54)
    7.6
    76%
  • Automated network device discovery (49)
    7.4
    74%
  • Hardware health monitoring (52)
    6.8
    68%

Reviewer Pros & Cons

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Verified User
Consultant in Information Technology
Information Technology & Services Company, 11-50 employees
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Pricing

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PRTG 500

1,750

On Premise
perpetual license

PRTG 1,000

3,200

On Premise
perpetual license

PRTG 2,500

6,500

On Premise
perpetual license

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR

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Prtg demo | Prtg network monitor demo | Prtg

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Giám sát mạng máy tính với phần mềm PRTG Network Monitor

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PRTG Network Monitor Demo

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PRTG Network Monitor Live Demo

YouTube

Monitor Large Scale Environments the Easy Way - PRTG Network Monitor

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

7
Avg 8.2
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Product Details

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.

PRTG Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

Reviewers rate Network monitoring and Alerts highest, with a score of 7.6.

The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(234)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.

Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.

Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.

In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.

PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.

Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.

Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.

Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.

Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.

Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.

Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.

Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.

Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.

Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.

Attribute Ratings

Reviews

(26-50 of 55)
Companies can't remove reviews or game the system. Here's why
November 13, 2019

Great value for a very feature-rich product

SG
Shawn Gifford
IT Infrastructure Team Lead
Illinois Mutual (Insurance, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for an NPM software to supplement your existing APM solutions. It is very easy to implement and control. PRTG Network Monitor integrates well with ticketing and APM systems for detailed monitors. It also works very well as a pipe for your Netflow data from your switches for a comprehensive view of network flows.
October 22, 2019

Monitoring Tool for every business

Verified User
Engineer in Engineering
Entertainment Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
First you have to create a tree with all the servers and services. Here i would recommend to create a plan before, else you do this step twice. The thing that you have to decide a few things when you create a sensor and after this is not changeable. When you want to change this, you have to delete the sensor and create a new one.
October 17, 2019

Improved IT infrastructure reliability

Verified User
Executive in Information Technology
Information Technology and Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PTRG is great at monitoring your critical IT infrastructure. The alerts can go from basic to granular. The reporting is great during quarterly meetings with management. Being able to show management within 1-2 minutes how reliability has gone up with new equipment investment is a great selling point to PTRG and justifying your yearly IT budgeting to management.
September 27, 2019

An easy to use, cost effective monitoring system

Verified User
Analyst in Information Technology
Government Administration Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is very easy to get up and running. In less than an hour, I had a fully functioning monitor. PRTG is very scalable and works for small to very large environments through simple licensing and the availability of remote sensors. I am able to set up automatic discovery jobs which can scan networks and automatically add newly detected systems based on a template.
September 18, 2019

PRTG - Dependable Network Monitoring for an SMB

Dan Reynolds | TrustRadius Reviewer
Dan Reynolds
Director of IT
BLDD ARCHITECTS INC (Architecture & Planning, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I guess I would have to say for small environments like ours it's perfect and you can't complain about the price - FREE. I have also heard of lots of enterprise situations where it has performed well. As I mentioned before I think one area they miss out on is have a few more intermediate levels on the lower end. For example I have thought that perhaps I could implement more VMware monitoring functions with PRTG but the price of entry point is just too high for us. If there was an intermediate level there maybe it would be more attractive.
But even with that said I LOVE PRTG. It gives me a level of confidence that things are being "watched" that I hadn't had before. In a small firm with very limited staff that is very important.
August 15, 2019

Solid option that sets the standard for its competitors

Verified User
Manager in Information Technology
Higher Education Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is great for our small team, it provides the higher-level insights we need. We do not need much depth at this point, so we disable those sensors. Having a couple maps up on a screen in our office is also great eye-candy for our users when they walk in, it always impresses the head of our institution.

Getting more in-depth monitoring and general analytics will require significantly more work. Sensors will need to be adjusted and added, and there are no pre-built maps of any kind. It just seems to lack some serious built-in "power tools."
August 14, 2019

PRTG Monitoring System

Verified User
Administrator in Information Technology
Information Technology and Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you want to setup a tool to quickly monitor a group of device or do troubleshoot/validate then PRTG is a very suitable tool as you can get setup and going very very quickly.

If you have a smaller environment, PRTG is a very suitable tool as it is easy to use and low cost.
June 15, 2019

PRTG monitors everything, even my enthusiasm

Robert Paul | TrustRadius Reviewer
Robert Paul
Technical Administrator
New Hampshire Retirement System (Government Administration, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is fantastic for a medium or large business with many servers, switches, firewalls, and other systems. Having all of these monitored in one space is a lifesaver, and it helps analyze where an outage might actually be ("13 servers are offline, and so is this switch right where those servers happen to be"). It can be pricey, depending on the model, but it's worth it for the efficiency and ease of use.

That said, a small business, especially one with one or two servers and a couple of switches, probably won't find it cost effective. There would be less value in that kind of small shop to monitor everything this way, and one of the free solutions out there would probably be fine.
April 20, 2019

PRTG real time traffic monitoring

Verified User
Professional in Information Technology
Real Estate Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is well suited for real-time bandwidth utilization. You can also view traffic based on specific segmentation and VLANs. PRTG, however, is less robust when it comes to SNMP monitoring of devices. Device hardware details and monitoring can be improved. It does provide sensors to monitor Virtual machines and their health. It is great if only bandwidth, CPU load, disk space, and memory need to be monitored.
September 24, 2018

PRTG Makes IT Easy

Michael Metalios | TrustRadius Reviewer
Michael Metalios
I.T. Administrator
The Y in Central Maryland (Non-Profit Organization Management, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Small IT departments without a lot of money and resources can greatly benefit from PRTG. It's not just used for communication monitoring, but devices as well. We monitor server status with it. It pings each of our DCs every now and then, and reports if a unit doesn't reply. It helps us get a jump on impending issues.
May 07, 2018

Fast Help by a low price

Verified User
Technician in Information Technology
Banking Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited:
  • You don't know your environment, don't have documentation of any type, and need to begin to work.
Less Suited:
  • If you wish to monitor only a few stuff as internal URLs you need to remember to associate using the main device, or you may need to restart a machine (that you associated the monitoring) and temporarily lose your monitoring because of it.
April 12, 2018

The true big brother for your systems!!!

Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer
Carlos Daniel Casañas Bertolo ஃ
Director
Leverage - Advisory & Consultancy (Computer & Network Security, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG can monitor anything from servers, switches, routers and NAS appliances to Hyper-V and VMware hosts plus a vast array of popular cloud services, apps and storage providers. Big or small enterprises can benefit from it. The PRTG web console keeps your systems neatly organized with hierarchical groupings.
April 05, 2018

How We Use PRTG

Verified User
Administrator in Information Technology
Medical Practice Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is like a swiss army knife, if you combine it with some scripting skills, like PowerShell you can almost do anything with it. PRTG could team up with suppliers by presenting itself as the de facto standard and get more default product/service based sensors or even sensor chains that will trigger logical warnings, based on how a service/product/application should work and when it's not behaving like it should.
March 16, 2018

Best Network Monitoring Software for the Price

Brian Munn | TrustRadius Reviewer
Brian Munn
Network Services Manager
M. J. Electric, LLC (Construction, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think PRTG is well suited for any IT shop from large to small. PRTG has developed a licensing model that is very easy to understand, has great price points and is easy to upgrade as needed. PRTG is easy to setup and a system admin can get up and running in minutes not days.
November 22, 2017

My PRTG Review

Godwin Arigbonu | TrustRadius Reviewer
Godwin Arigbonu
Senior Associate
Persado (Computer Software, 201-500 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG provides hierarchical device view and summarizes performance data and alerts at every level. PRTG is very easy to install; my organization had PRTG loaded on a Windows 7 host system in less than ten minutes. The handy configuration wizard guides you through initial network discovery, and runs through a basic tutorial of the web console, highlighting points of interest.
October 12, 2017

PRTG Review

Verified User
Engineer in Information Technology
Information Technology and Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
From the way we use it currently, it is just superior to other tools. We are also using Auvik on some of our smaller clients and used PacketTrap previously. Between those previous tools and others that I have had access to, PRTG seems to be very efficient. As I mentioned before, there are no issues with false alerts and the tool is easy to use, so I would recommend it over Auvik or PacketTrap.
May 22, 2017

PRTG - YOUR Network & Device Monitoring Platform

Bill Artinger | TrustRadius Reviewer
Bill Artinger
Lead Technical Engineer
TechFox (Computer Networking, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
MSPs can greatly benefit from PRTG. Turning information into action or upsells is crucial to the success of an MSP. A home user or end user group would not have much use for PRTG as it is A) more geared toward professionals who know what they're doing and B) the cost would be tough to justify. PRTG is also well-suited for in-house management and monitoring of small to medium to large businesses wanting to gather their own info or do their own monitoring of equipment and services
April 04, 2017

PRTG Network Monitoring from the college classroom to the field

Philip D | TrustRadius Reviewer
Philip D
Professor
Pittsburgh Technical Institute (Higher Education, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When you want to do network monitoring quickly PRTG has the way to do it quickly. This would be well suited for a NOC situation where an analyst could focus their time on the product and learn the ins and outs of monitoring.
March 20, 2017

PRTG Really Monitors Network

TS
Troy Smith
Vice President of Information Technology/Network Administrator
VFCU (Financial Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This is a great product if you want to monitor a wide range of network related devices. Easy to break them into specific groups (servers, firewalls, etc.). Credentials can be configured for the group or for individual devices. You're able to set up multiple layers of users.
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