Overall Satisfaction with PRTG Network Monitor
Our IT department has been using PRTG for the past two years. We use it as a way to be proactive to network communication and server issues. PRTG sends us notifications based on deployed sensors to infrastructure devices and server services. PRTG has helped us react quicker to resolve potential issues before being notified by users of the problem.
- PRTG has many built in network sensors for most brands of infrastructure equipment and network servers. Very easy to setup a sensor for a device or service.
- Customizing sensors for specific thresholds or items to monitor is easy and quick.
- PRTG has very good network reports and maps built into the system to give you a dashboard like look for quick access.
- I would like to see integration with existing ticketing systems. PRTG should be able to create trouble tickets in thrid party applications.
- Device layout is not very friendly. Layout should be geared more toward sites and subnets
- PRTG has allowed our organization to reduce the amount of time we spend on a weekly basis manually checking infrastructure for issues or potential problems.
- The overall cost is minimal when looking at paying a service provider or other members of your IT staff to monitor your systems.
- PRTG has alerted us to several issues in the past the would have kept our systems down for hours or days causing huge downtime for our company.
We used WhatsUp Gold many years ago but did not find it to be as user friendly and as detailed as PRTG