PRTG Review
October 12, 2017

PRTG Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

PRTG is currently monitoring all network devices for our enterprise clients. We have 2 clients being monitored, but have multiple sites with several hundred devices being monitored. We are specifically monitoring from the ISP/MPLS connection, all the way down to the switch and all devices in between.
  • Alerting is pretty accurate. Rarely are we getting a false alert due to ping or packet loss.
  • Real time bandwidth usage monitors are pretty easy to deal with and being able to see back 365 days is nice.
  • Having both a web based UI and fat client is great.
  • Well the only issue I have had personally is that the fat client tries to load the previous view point you have been looking at after you closed it last, making the application lock up. This could be due to our implementation of it, so I don't really view this as a con.
  • Nothing else to add.
  • I am a level 2 engineer and don't really have information on this. I would say positive, as we are using it for enterprise level clients with environments of 2,000 users or more.
  • Auvik, PacketTrap and SolarWinds Log & Event Manager
I didn't make the choice, but out of what we have had in the last 5 years when it comes to network monitoring, this has been the best in my opinion. I would even like to see Auvik go away and this monitor all of our clients. That isn't my choice unfortunately.
From the way we use it currently, it is just superior to other tools. We are also using Auvik on some of our smaller clients and used PacketTrap previously. Between those previous tools and others that I have had access to, PRTG seems to be very efficient. As I mentioned before, there are no issues with false alerts and the tool is easy to use, so I would recommend it over Auvik or PacketTrap.

PRTG Feature Ratings

Automated network device discovery
Not Rated
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
Not Rated
Packet capture analysis
10
Network mapping
10
Customizable reports
Not Rated
Wireless infrastructure monitoring
10
Hardware health monitoring
10