PRTG Makes IT Easy
September 24, 2018

PRTG Makes IT Easy

Michael Metalios | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

PRTG is used across the entire organization. We are a small IT department of 3 people, and have 16 remote sites. PRTG keeps tabs on those sites' connections and servers. We always have up to date information on uptime, status, bandwidth utilization, and protocol usage. PRTG makes it easy to have a one stop shop for site status.
  • PRTG performs an intial search of your network and automatically adds devices it finds, creating sensors on the fly. This is great for new users.
  • PRTG has a free version which offers 100 free sensors. I highly recommend this for anyone looking to use PRTG. It offers a free, non-limited trial of the software for an indefinite time. Giving people the chance to play, and tweak - really getting to know the ins and outs.
  • Email alerts are great for those of us on the road. We can get up to the minute notifications if a site is down or having potential issues.
  • The Android app works very well. Keeping me in the know while on the go.
  • PRTG updates a LOT. When the server updates, the client needs to update. It's not a huge inconvenience but certainly puts a quick stop to the day when the notification takes focus.
  • It's hard to gauge what resources PRTG needs sometimes. Looking at the system requirements and giving said requirements to the VM running PRTG doesn't always solve the problem. Many times, PRTG will report that the probe is using all resources allocated and having problems because there is nothing more to give. Adding more RAM or CPUs to the VM doesn't always fix the problem. It can be perplexing at times.
  • PRTG puts me at ease knowing I can just look over at the screen and get a quick idea of site status.
  • Netflow monitoring helps us determine who is using what and to what extent.
  • The constant updates are truly a pain.
Small IT departments without a lot of money and resources can greatly benefit from PRTG. It's not just used for communication monitoring, but devices as well. We monitor server status with it. It pings each of our DCs every now and then, and reports if a unit doesn't reply. It helps us get a jump on impending issues.

PRTG Feature Ratings

Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
6
Alerts
8
Network capacity planning
Not Rated
Packet capture analysis
Not Rated
Network mapping
Not Rated
Customizable reports
7
Wireless infrastructure monitoring
Not Rated
Hardware health monitoring
5