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UKG Workforce Central (discontinued)

UKG Workforce Central (discontinued)
Formerly Kronos Workforce Central

Overview

What is UKG Workforce Central (discontinued)?

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

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Recent Reviews

Consistency is key!

9 out of 10
November 17, 2021
Incentivized
[Our] company uses the product for timekeeping, scheduling, and attendance across multiple properties. The product has given the business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is UKG Workforce Central (discontinued)?

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

Entry-level set up fee?

  • Setup fee required

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Product Details

What is UKG Workforce Central (discontinued)?

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

UKG Workforce Central (discontinued) Features

  • Supported: Core HR
  • Supported: Scheduling
  • Supported: Absence management
  • Supported: Time and Attendance
  • Supported: Payroll
  • Supported: Analytics

UKG Workforce Central (discontinued) Competitors

UKG Workforce Central (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUS, Canada, Mexico, Europe, Middle East/Africa, Asia/Pacific
Supported LanguagesUS English, French Canadian, French-France, Italian, Korean, Polish, Spanish-Mexico, Simplified Chinese, Traditional Chinese, German, Dutch, Brazilian, Portuguese, Japanese

UKG Workforce Central (discontinued) Downloadables

Frequently Asked Questions

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

ADP Workforce Now and Dayforce are common alternatives for UKG Workforce Central (discontinued).

Reviewers rate Support Rating highest, with a score of 7.1.

The most common users of UKG Workforce Central (discontinued) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(151)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
September 19, 2016

Timekeeping Excellence

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kronos is currently being used across the University of Maryland Medical System. We're using it to address time and attendance (using the Kronos time clock), timestamp (using our intranet), basic scheduling, reporting and in 2016 we introduced Attestation Tool Kit to the organization. For those unaware of this module it gives employees the ability to state if they received their full meal break at the time clock or the web.
  • Communication with the Kronos Project Manager - there has never been an occasion when the Project Manager has not made themselves available to get on a call or resolve issues.
  • Managing Resources - On many occasions multiple projects were overlapping one another and the Kronos Team was excellent in organizing their time to meet various due dates.
  • Resolving issue - Being able to resolve application and database concerns are critical when working on a project and on several occasions we've met to define, research and resolve issues.
  • Having a backup when a consultant is on leave has been a concern but the status of the project was never jeopardized.
  • Managing consultant leave schedules should be a priority especially when working on a project during peak leave times. Make and keep track of staff leave time to successfully prioritize project tasks.
  • Trouble shooting the Transaction Assistant error report is challenging. If a "user friendly" error report could be made it will be extremely helpful.
Kronos is well suited for businesses of all sizes. Kronos Global Support has been excellent in troubleshooting issues and concerns. Businesses should thoroughly review their maintenance contract to understand what type of support will be provided and what hours it will be provided.
  • The application has made documenting employee hours and overtime calculation user friendly. The experience in using the timeclock and PC has been a positive experience for staff.
During my tenure at my organization we've only used Kronos and have not considered moving to another application to document employee time.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
My experience with Kronos has always been positive. I've worked with sales consultants, the accounting department, project managers and application consultants. In all situations they have been professional, timely and prepared to address all issues we've encountered when implementing an application across our organization.
The application is stable, user friendly and Kronos Global Support is excellent.
Juan Osegueda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kronos Workforce Central is used by each one of the properties that we manage. We are in the hospitality industry, and our hotels use this software every day to record, approve, and report time. Kronos is a trusted provider of timekeeping software and solutions that has only gotten stronger with time. What I like about the suite is that it comes in desktop and mobile versions. The desktop is all-intuitive giving each user the ability to navigate across workspaces, or tab groups that allow them to access different segments of the software. For instance, the My Information tab is the one-stop dashboard that all employees can access to view their swipe entries, requesting time off, and view their pending request. At the management level, other tabs for Payroll and Timeclock Setup can be accessed, and each tab gives the user a good set of tools to aid in decision making.
  • Easy to use and navigate
  • Web-based, can be accessed anywhere, anytime
  • Quick Links makes it easy to find frequently-used options
  • Extensive range of setup tools to customize user experience
  • Training required to use the product effectively, not simple at first
  • Dependent on Java, frequent updates to Java necessary to continue using the Kronos platform
  • Reporting tools are extensive and solid, though some reports can only be extracted in PDF, not in the more usable Excel format. How Kronos determines which can be extracted in Excel vs. PDF, I can't tell.
Kronos is great for recording time and for reporting, when used effectively. What I like about Kronos is that their Customer Support team is always very knowledgeable and helpful in a bind. Which means that when I don't necessarily know where to access a particular set of tools, I can call a Solutions rep and they know exactly where to point me to achieve the results that I need. Like most software, it is not recommended for very basic users; users should be comfortable accessing a computer or smart phone to use the suite. Kronos is well suited for those businesses have hourly employees that are required to swipe in and out to record their time. Swiping in can be done at a physical kiosk/timeclock, or from a computer. If a location is equipped with a physical kiosk/timeclock, a good support technician that knows how to resolve random errors should be present to assist when needed.
Workforce Management Software Features
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  • Shift scheduling gives our properties the ability to enforce company attendance policies
  • Information readily available for analysis through its reporting feature
  • Effective data collection allows our managers to target possible problems with business costs or labor issues
Other than Kronos, I've only used Oracle PeopleSoft HCM for time and attendance. In comparing the two, I find that Kronos is far more high-end and busy and complicated, whereas PeopleSoft is simpler and to the point. With Kronos, there is some refining to do to it to get the time tracking tools to appear simpler, but once you customize it to your needs, it works real well. Again, the key to ensuring that the suite works well for you is to spend time with your Kronos representative who will scale the software to work as you intend it to.
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Third-party Reviews
My company decided to use Kronos Workforce Central after reviewing its features and researching the product and hearing from other users that used Kronos. It came down to Kronos' reputation and customer support team.
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
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