Super Satisfied New Zoho CRM Plus Small Business Customer
We use Zoho CRM Plus to manage customer relationships, to handle email campaigns, and to track our sales funnel from prospect to lead to …
Starting at $59 per month per user
View PricingOverview
What is Zoho CRM Plus?
Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.
Recent Reviews
Awards
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Reviewer Pros & Cons
Owner/Member
Acappella Freight, LLC (Transportation/Trucking/Railroad, 1-10 employees)
Pricing
Basic
$57
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/crm/crmplus/pricin…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59 per month per user
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Zoho CRM Plus?
Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It is designed to eliminate data silos and improves team collaboration to deliver enhanced customer experiences.
Zoho CRM Plus Features
Customer experience management Features
- Supported: Multi-channel customer feedback collection
- Supported: Product usage analytics
- Supported: Customer experience profiles
- Supported: Customer experience dashboard
- Supported: Customer journey mapping
- Supported: Churn risk scoring
- Supported: AI-powered recommendations
- Supported: Website A/B testing
Zoho CRM Plus Screenshots
Zoho CRM Plus Video
What is Zoho CRM Plus? - A short overview of the included apps.
Zoho CRM Plus Competitors
Zoho CRM Plus Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All countries |
| Supported Languages | All languages |
Frequently Asked Questions
Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.
Zoho CRM Plus starts at $59.
Sprinklr Social and Microsoft Dynamics 365 are common alternatives for Zoho CRM Plus.
Reviewers rate Contract Terms and Pricing Model highest, with a score of 8.2.
The most common users of Zoho CRM Plus are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(114)Attribute Ratings
Reviews
(1-25 of 29)Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
82.5%
8.3
October 25, 2023
Great Tool to use flexible and easy setup
Score 9 out of 10
Vetted Review
Verified User
85.71428571428571%
8.6
September 29, 2023
Unify marketing and sales process
85.71428571428571%
8.6
31.428571428571427%
3.1
October 27, 2022
Marketing
Score 9 out of 10
Vetted Review
Verified User
64.28571428571429%
6.4
August 29, 2022
Extremely happy with the level of engagement and happiness we give to our customers with the help of Zoho
Score 10 out of 10
Vetted Review
Verified User
100%
10.0
August 26, 2022
Zoho CRM Plus does what it promises
Score 9 out of 10
Vetted Review
Verified User
63.33333333333333%
6.3
Score 7 out of 10
Vetted Review
Verified User
55.71428571428571%
5.6
April 26, 2022
A Great Suite of Tools That Provides an Unbelievable ROI if You Invest the Time... and Why Wouldn't You!
84.28571428571429%
8.4
April 22, 2022
CRM Plus is the Complete Package
85.71428571428571%
8.6
68.57142857142857%
6.9
March 09, 2022
Good CRM for Sales and Account-Based Businesses
50%
5.0
March 08, 2022
Easy Integration with small businesses
78.57142857142857%
7.9
March 08, 2022
Great Features and a Breeze to Set Up
64.28571428571429%
6.4
March 08, 2022
Huge Results from Zoho CRM Plus Pending!
56%
5.6
March 02, 2022
Zoho and Outlook connection is horrible
21.428571428571427%
2.1
February 27, 2022
A good backbone to your overall business
64.28571428571429%
6.4
February 24, 2022
Zoho CRM Plus is a must. Try if you are looking for a new backbone for your business operations!
67.5%
6.8
February 21, 2022
My opinion? Zoho is a Go-Go!
Score 9 out of 10
Vetted Review
Verified User
N/A
N/A
10%
1.0
31.428571428571427%
3.1
February 09, 2022
Managing customers is a Breeze with Zoho CRM Plus!
100%
10.0
February 01, 2022
Grow your business with Zoho CRM Plus
68.57142857142857%
6.9
January 31, 2022
Zoho – Saved Me From Overpaying for Other Services While Focusing My CRM in One Place
84.28571428571429%
8.4
January 31, 2022
Hands down the best CRM system out there!
14.285714285714286%
1.4