Zoho CRM Plus is a must. Try if you are looking for a new backbone for your business operations!
February 24, 2022

Zoho CRM Plus is a must. Try if you are looking for a new backbone for your business operations!

Yann Finkelstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho CRM Plus

We use Zoho CRM plus as a major backbone for our business operations. We use CRM, Marketing Automation, Desk, SalesIQ and Invoicing. These tools all work and play well together and once setup, they allow us to streamline and improves our internal processes. We have been using Zoho CRM Plus for 5 + years and are very happy with it. Their engineers are always listening for new features to keep improving the platform. The value is amazing for the cost, compared to other CRM platforms out there. We definitely highly recommend giving Zoho a shot if you are looking for a new backbone for your business operations!
  • Lead Management
  • Ticketing Support
  • Email campaigns
  • Better UX design
  • Make it more intuitive
  • It has helped us meet or exceed our sales objectives
They are always available to provide support or at least guide you in the right direction.

Do you think Zoho CRM Plus delivers good value for the price?

Yes

Are you happy with Zoho CRM Plus's feature set?

Yes

Did Zoho CRM Plus live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM Plus go as expected?

Yes

Would you buy Zoho CRM Plus again?

Yes

It works great once setup, but can sometimes be challenging to setup and implement without reaching out to support.
They are always very professional and ready to help out and listen.
Good price for what we get.
It is well suited for a small/medium sized business looking to streamline their back end processes (CRM, Marketing, support, invocing, etc)

Zoho CRM Plus Feature Ratings

Multi-channel customer feedback collection
7
Product usage analytics
7
Customer experience dashboard
7
Customer journey mapping
6