Marketing
October 27, 2022

Marketing

Oliver Colon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho CRM Plus

It has streamlined our process and saved us a fortune on alternative services.
  • Process Calls
  • Keep teams organized
  • organize analytical data
  • The startup process made me adjust my spreadsheets before migration.
  • users are only able to be on 1 instance of the software.
  • There is to many options
  • Contacts organization
  • Note management
  • Warehouse management
  • Too early to tell on this instance
  • Price reduction from Sales Force
  • Better user interface
Better as far as user interface is concerned and the service Zoho provides is much better than any competitor I have used.

Do you think Zoho CRM Plus delivers good value for the price?

Yes

Are you happy with Zoho CRM Plus's feature set?

Yes

Did Zoho CRM Plus live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM Plus go as expected?

Yes

Would you buy Zoho CRM Plus again?

Yes

Processing potential customer data and getting figure on success and failure rates.

Zoho CRM Plus Feature Ratings

Multi-channel customer feedback collection
9
Product usage analytics
10
Customer experience dashboard
9
Customer journey mapping
7
Churn risk scoring
10
AI-powered recommendations
Not Rated
Website A/B testing
Not Rated