CoSupport AI is a customer support automation platform for teams that manage high volumes of repetitive tickets. The platform trains on a company’s historical tickets, knowledge base, and connected systems to address customer inquiries across chat, email, and voice in more than 40 languages. Two pro…
Apptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.
WaveMaker is a platform-as-a-service (PaaS) from the company of the same name in Mountain View, California.
Israeli company Tufin offers a firewall security management offering via the Tufin Orchestration Suite, including SecureApp for managing network connectivity, SecureChange network change automation, and SecureTrack multi-vendor and next-generation firewall management.
Digivante is a dedicated real-world website and app testing resource to complement increasingly agile deployment strategies. They offer solutions and consultancy services that aim to bring professional testing insight to everyday business thinking. Through functional and non-functional testing acros…
ApexSQL is a software development company headquartered in Chapel Hill, US, and a Quest company. The company specializes in developing professional software tools for Microsoft SQL Server including tools for database auditing, recovery, change management, development, and documentation. ApexSQL is a…
The Aerospike Real-time Data Platform aims to enable organizations to act instantly across billions of transactions while reducing server footprint up to 80%. The vendor states Aerospike multi-cloud platform powers real-time applications with predictable sub-millisecond performance up to petabyte sc…
Global company Huawei IT, headquartered in Guangdong, China, offers Ethernet switches.
TMetric is a cloud-based SaaS (Software as a Service) Time Tracking platform designed to capture employee work hours and align service delivery directly with budgeting, financial invoicing, and client billing. Key CapabilitiesAutomated Time Tracking: Captures labor hours across tasks and projects in…
Userlane is a software adoption platform for organizations in healthcare, financial services, manufacturing, and pharma. Most organizations can see that people struggle with their software, but not where, or what it costs. Userlane closes that gap with a loop. It measures where people get stuck, act…
CBT Nuggets is an e-learning platform for IT professionals. It includes a library of more than 9,000 training videos, along with quizzes, practice exams, virtual labs, and access to coaches and peers in the Learner Community. The average length of a training video on CBT nuggets is 20 minutes. Indiv…
VuNet Systems headquartered in Bangalore offers an AIOps platform that aims to connect user experience, customer journeys, business transactions, infrastructure and IT operations, and is designed to provide a comprehensive bird’s eye view of the IT operations to derive real time business and operati…
Squirrly is an SEO plugin.
MarcomCentral is a marketing & brand asset management platform developed by the company formerly known as PTI Marketing Technologies, now MarcomCentral. The company is supported by Ricoh since December 2014.
ScheduGram is a social media management solution built as a tool to manage Instagram. It includes features such as web uploading, post scheduling, and multiple account support.
Lytics is a customer data platform (CDP) from the company of the same name in Portland.
All-in-one software for better customer communication HelpCrunch toolset includes: Live chatEmail marketing automationSimple HelpdeskIt's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and suppo…
IntelliMagic Vision is multi-vendor SAN performance, capacity, and configuration analytics solution that uses domain specific artificial intelligence as well as statistical analysis to accurately assess the health of your VMware, Fabric and Storage infrastructure in order to proactively identify pot…
Sema4.ai is an AI Agent Builder designed to automate complex enterprise back-office workflows. Evolving from its heritage in open-source Python and the Robot Framework (formerly Robocorp), the platform provides the infrastructure to build, govern, and execute autonomous AI Agents that perform determ…
The world of work is constantly changing. Agile work processes in particular are becoming increasingly popular. Even large companies are trying to introduce agile working methods. For many, the Scaled Agile Framework (SAFe) is the right solution for their agile teams. However, implementing SAFe with…
Tool for building Facebook fan pages and apps.
Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.
Fortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-…
CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).
Onehub is a secure file storage and sharing service built for businesses of any size. Users can maintain existing folder and file structure with secure online document sharing and collaboration, and remain hyper-organized while able to access files from anywhere. Bank-level encryption as well as i…