Overall Satisfaction with Influitive
Our community is built on Influitive. It's our primary customer marketing platform through which we engage our existing and prospecting customers through educational and fun activities. The user forums are regularly used by our users to resolve their day-to-day technical challenges.
- Community building and advocacy marketing.
- Brilliant support for community managers.
- Continuous improvement to the product based on user feedback.
- The admin panel experience could be a little better.
- User profile pages could be more interesting like we're used to seeing on our social media.
- More customizable badges would be good to have.
- More genuine unadulterated product reviews.
- Improved customer retention.
- Increased customer engagement.
- Better social reach.
Influitive has helped us stay closely in touch with our customers through a well-structured process. We are now able to increase our reach within each account. The community is also seeing better engagement where the users are supporting each other a lot more. At the same time, we now have more advocates who are more than willing to be our torchbearers in the industry.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Influitive go as expected?
I wasn't involved with the implementation phase
Would you buy Influitive again?
Yes