Great for scaling existing advocacy programs (esp in B2B/SaaS)
We use Influitive to help scale our current advocacy program. We're typically fielding requests throughout the organization for customer …
Influitive
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Influitive
Overview
What is Influitive?
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As...
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Nicole Zuccaro
Marketing Communications Specialist
Brainworks Software (Computer Software, 51-200 employees)Video Reviews
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Pricing
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What is Influitive?
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://influitive.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Influitive in 90 Seconds
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Product Details
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What is Influitive?
Influitive allows companies to build a community and invite customers to complete challenges, referrals, product reviews, social media posts, and more. As community members complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Influitive aims to enable businesses to easily visualize and report on all activities completed and the ROI of those activities, while integrating with the user's CRM and marketing automation platform to guide members through the entire customer journey.
The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.
The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.
Influitive Features
- Supported: Issue challenges to get feedback, references and more
- Supported: Complete referral management
- Supported: Build community through discussions
- Supported: Easily report on activities within your Hub
Influitive Screenshots
Influitive Video
Want to learn more about Influitive?
Visit https://influitive.com
Influitive Integrations
Influitive Competitors
- TechValidate
- Firstup (Dynamic Signal + SocialChorus)
- Amplifinity
- Next Bee
- Get Ambassador
Influitive Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English, French, Spanish, Italian, Portuguese, Japanese, Korean, Chinese (Simplified) |
Frequently Asked Questions
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.
TechValidate, Firstup (Dynamic Signal + SocialChorus), and Amplifinity are common alternatives for Influitive.
Reviewers rate Availability and Online Training highest, with a score of 10.
The most common users of Influitive are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
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September 02, 2022
Great for scaling existing advocacy programs (esp in B2B/SaaS)
Influitive has been great for engaging our existing Advocates. We do, however still use a separate tool for Community building (SFDC communities). While SFDC communities aren't perfect, it's a better option for our organization as our care site is also hosted in SFDC (and our CRM is obviously SFDC too).
August 30, 2022
Actionable Results Within Hours
Score 10 out of 10
Vetted Review
Verified User
At first, my company was only going to be using the customer advocacy tool. After reviewing closely, we decided to add community building and it was a great decision. Having both is like peanut butter and jelly, it just goes really well together.
August 30, 2022
Fun and engaging space for your advocates
We have had steady year-over-year growth in our advocate numbers thanks to the Influitive platform. The platform is a safe space for our advocates to hold discussions on topics relevant to them and a great place to network. It is also a great way for us to stay connected to our advocates in a fun and engaging way. I have heard many times, coming to the hub gives me a much-needed break in my day.
August 26, 2022
Influitive Goes Above & Beyond!
Score 10 out of 10
Vetted Review
Verified User
It's doing exactly that! Most of all, the offer of being part of Influitive's own community has allowed for networking, idea sharing, and discussions with those in similar industries, whom I would have never met otherwise!
August 25, 2022
Great Customer Advocacy Platform
We have benefited from using Influitive as our customer advocacy platform. It has helped us nurture our clients to become advocates at every stage of the customer lifecycle.
August 25, 2022
Trust your Influition and sign up to Influitive!
We have benefited significantly from both of these areas. Our hub allows us to connect and build brand advocates but also encourages community behaviour with our hub members, increasing retention and creating evangelists of the brand.
August 25, 2022
Easily integrated customer advocacy platform
That is certainly one of our goals - to use Influitive to drive community engagement. We use another platform for our community but it integrates easily so I hope we'll be able to see success with that.
August 25, 2022
Influitive Review
I have been able to engage with customers on a closer level and this has enabled me to understand the needs and wants of our customers better
August 24, 2022
New User to the platform.
Mostly used for customer advocacy.
August 24, 2022
An amazing tool!
Score 9 out of 10
Vetted Review
Verified User
The different types of challenges help creating a very strong community that can help the company with the general awareness. The challenges as well are useful for the customer advocacy, it’s very easy to engage them! It was very easy to create a strong community with a twist! Very recommended
August 23, 2022
Influitive will be your new best friend!
In terms of advocacy outcomes, there are many -- we use Influitive to generate customer advocacy content such as case studies, testimonials, and product reviews; as well as to help drive adoption and education of our products.
In terms of community building, our customers love the discussion feature which allows them to network with their peers, share best practices, and trouble-shoot with others in their industry. This has been especially helpful in covid times when there are very limited opportunities for in-person community building activities.
In terms of community building, our customers love the discussion feature which allows them to network with their peers, share best practices, and trouble-shoot with others in their industry. This has been especially helpful in covid times when there are very limited opportunities for in-person community building activities.
August 22, 2022
Loyal to Influitive for growing our base of loyal customers
Score 9 out of 10
Vetted Review
Verified User
We have moved to the hybrid approach of customer advocacy and community over the last few years. Our educators have experienced so many issues during COVID that we stayed focused on providing them support and resources with asks for advocacy opportunities secondary. With this approach, our acts of advocacy and completed activities have grown 87% and 44% YOY and we'll be hitting our annual goals before the end of the third quarter. When you provide more value to your members than what you ask in return with advocacy, you will see stronger growth and more members willingly participate.
July 22, 2022
Great for gamification but could use a face lift.
Our Influtive CommUnity gives our customers the opportunity to ask each other for support on non-technical subjects. It’s a fun way to promote brand loyalty in a subtle way.
April 18, 2022
A software solution to support advocacy communities
I don't see how customer advocacy if done well, doesn't automatically generate community building. To me, they're one and the same. As your advocate's complete advocacy-related activities, they're simultaneously building relationships with your org and each other. So yes, Influitive can do both. But I'm not sure why a community manager wouldn't focus on having them be hand-in-hand anyway. :)
April 18, 2022
Influitive is a solid product
We've definitely used the platform to help us with our customer advocacy activities-- from finding customers to participate as a speaker in a webinar, at our user event, or leaving a review, it's been very helpful. It has also helped us track our advocates and their activity.
It has helped us to identify some of the most active advocates and leverage their activity into acts of advocacy. We are able to reach out more easily to those who are part of the advocate group. We are still struggling to make it a true community and encourage more interaction among members.
Yes, definitely. We have been able to take advantage of a lot of Influitive's features, such as the Discussions feature which lets customers interact with each other in a Discussions-based forum. We have also been able to make the challenges look really enticing and fun so that our customers will want to participate in them.
April 13, 2022
Influitive ROCKS!
I have increased customer advocacy and community building through challenges/digests/discussions forums. I have also developed a relationship with the customers which has increased engagement on the platform.
April 13, 2022
Amazing Community Impact!
We do not currently use Influitive for customers, so we cannot speak about this formally. As far as an internal community-building tool and generating retention and advocacy for our select user group, Influitive continues to come through.
April 12, 2022
Building An Engaged Customer Community
They're intertwined.
April 12, 2022
A excellent community platform to build your tribe!
Influitive has helped us hit client advocacy goals (reviews, case studies) and also centralize our community and knowledge base in one location. This helped us achieve our goals while improving the overall brand and product experience for our clients.
April 11, 2022
More potential than they actually sell!
After our experience, we scaled the platform to a wider level as we figured out we could host different communities and influencers on the same platform, and provide suitable content to each of them.
April 06, 2022
Influitive is a great platform for building an engaging and flexible customer community
Influitive has components for both a transactional give and take, as well as for free form interaction. Both systems have their appeal, sometimes to different demographics. Both can be used to foster a sense of engagement, and therefore a sense of community.
April 05, 2022
Great Support, Excellent platform for Managing Community
The platform in general is easy to use for the community manager. We have a platform to monitor the many activities and developer members. The fact that they have third-party integration really benefited us. Our developers are spread across different parts of the world. One of the ways we encourage developers is to allow them to redeem the points with gift cards. The third-party integration allows us to help developers redeem points no matter where they are.
March 02, 2022
Big fan of Influitive
It's great to get unfiltered feedback from our customers through Influitive- the product team has found that very helpful. We can lean on our customers in Influitive when we need something from them, too (reviews, testimonials, surveys etc)