What an awesome product to purchase!!
January 23, 2024

What an awesome product to purchase!!

Evelyn Chapman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

I use 8x8 X Series every day. I love the fact that I don't have to be at my desk when I receive calls. I can step away and answer through my cell phone.
  • With these webinars, I'm learning more and more each time.
  • Being able to transfer from desktop to the cell phone (vice versa) when calls come in has been really helpful.
  • Doing meeting calls on the 8x8 X Series app is awesome.
  • Prevent from having a lot of dropped calls.
  • When on a cell phone call and a call comes in from 8x8 X Series. It does not allow you to transfer the call.
  • Being able to have access to changes would be nice in 8x8 X Series. In my app.
  • For me, this has been a great source of investment. I've never used 8x8 X Series before until I got hired on with [...]. It's so worth the investment.

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

Well suited is you are able to be away from your desk and still answer incoming calls. Not being able to transfer calls if you are on a call from your cell phone.

8x8 Work Feature Ratings

Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10