Acquirell Review by a Buyer
August 22, 2023
Acquirell Review by a Buyer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Acquirell
Now we can easily handle PO processing and running RFI, RFQ, and RFP events with Acquirell. Also, we keep and manage our requisitions in a single system just by adding line items (or requirements as it is called in Acquirell) to the requisitions. However, we decided not to use their Contract Management module.
It is very easy to communicate within a team and with vendors regarding our purchases through Acquirell
The tool enables us to manage almost all procurement processes and move them from Excel, Word, Email, etc.
It is easy to review the quotes through Acquirell instead of collecting bids via Email
It is very easy to communicate within a team and with vendors regarding our purchases through Acquirell
The tool enables us to manage almost all procurement processes and move them from Excel, Word, Email, etc.
It is easy to review the quotes through Acquirell instead of collecting bids via Email
- Good PO processing capabilities
- A robust Sourcing Module where we run our RFI, RFQ, and RFP events
- Requisitioning module that allows keeping requisitions in electronic form instead of sending emails that are always being lost
- Communication that is recorded in the system
- Approval Routes features that let us handle our complex approval flow
- Cannot edit the text of the contracts in the Contract Management module just like we were editing it in MS Word
- Accounts Payable is out of scope
- The Supplier Management module is "just okay". Acquirell team should develop features
- PO processing
- Sourcing
- Requisitioning
- Approval Routes
- We have reduced the time waste required for doing purchase activities manually by around 30%
- It became more convenient for the procurement team to keep the purchasing in one system instead of handling various files in various places. Also, it is easier for managers to review these activities
- Now we avoid some misunderstandings because all the communication is recorded
Do you think Acquirell delivers good value for the price?
Yes
Are you happy with Acquirell's feature set?
Yes
Did Acquirell live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Acquirell go as expected?
Yes
Would you buy Acquirell again?
Yes
Using Acquirell
12 - Some of them are the members of our procurement team (other buyer and our assistants). They are directly involved into PO processing and conducting RFI, RFQ, and RFP events.
Some of them are the leads of other teams that are submitting their purchase requisitions
Some of them are the managers that review and approve (or disapprove) the purchases
Some of them are the leads of other teams that are submitting their purchase requisitions
Some of them are the managers that review and approve (or disapprove) the purchases
Acquirell is a SaaS solution, so the system is maintained by the Acquirell team. Therefore there is no need to hire programmers or anyone else to operate and maintain the system. If I understand the question right.
- Streamlining our PO processing
- Simplifying and digitizing RFI, RFQ, and RFP events
- Digitizing requisitioning
- Approval workflow management
- If Acquirell team will improve their Contract Management module then we will use it to streamline our CLM process
Acquirell Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Not kept informed |
No. There are no Premium support options
Yes - Yes, it was resolved quickly
There was a situation related to PO creation. I've got an issue while attaching the line items (requirements) to the PO. Then I submitted a support request and the Acquirell team resolved the issue within 2-3 hours. Besides just resolving an issue, Olivia (the Acquirell manager) has conducted a Zoom session with me about how we can work with POs in Acquirell more easily. The session was conducted for free