Act-On Provides Great Support
November 29, 2015

Act-On Provides Great Support

Helen Farrell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On

Act-On is being used by our marketing team. It helps us to communicate with customers and prospects, and provides information on our website activity.
  • It is easy to use. The email templates are very intuitive and help you to build a message quickly.
  • The level of support is excellent. Your contact is available to help with any issues and offer guidance when requested. I think this is something Act-On does very well, and was an important element for us when chosing the product. They haven't disappointed in their delivery.
  • Information about contacts who have downloaded material from our website is buried quite deep in the system, and takes a few clicks to get to.
  • Improved communication with customers and prospects
  • Faster lead conversion
Act-On provides superior support, and ease of use in email creation and delivery.
If ongoing and personalised support is important to you, then I would definitely recommend Act-On.

Act-On Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
8
Landing pages
8
A/B testing
8
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
8
Lead nurturing automation
7
Lead scoring and grading
8
Data quality management
8
Automated sales alerts and tasks
8
Event/webinar marketing
8
Social sharing and campaigns
7
Social profile integration
7
Dashboards
8
Standard reports
8
Custom reports
8
API
7
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
9
Integration with SugarCRM
Not Rated