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How does Adobe Acrobat stack up?
January 17, 2024

How does Adobe Acrobat stack up?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat

Adobe Acrobat is used for primarily administration and document processing purposes in my organisation. We use it in HR to create easy-to-fill signing and non-signing forms and documents for our wider network of approximately 12,000 team members across our head office, stores, and distribution centres. These include contract detail capture forms, learning tracker forms, policy documents, and certificates of service, among others.
  • Providing a non-editable/view only document or form for wider distribution.
  • The ease of filling a form once the template has been set up.
  • Text editability on an otherwise static document.
  • The integration with and ability to convert to Word and vice versa.
  • Organize Pages function very useful for incorporating multiple documents together.
  • Split File option is very useful for segregating different pages of documents, especially with bulk MailMerges.
  • Form template set up can be quite arduous and fiddly, especially if trying to set up checkboxes.
  • Regularly have issues with it notifying me I don't have access to to advanced editing despite having a full licence - requires reloading & causes minor disruption.
  • Limited editability for unlicensed team members.
  • Fillable fields.
  • Organise pages.
  • Split files.
  • Integration with Other Systems
  • Ease of Use
Integration with MS Word is a key factor for bulk processing of HR files and documents. The ability to MailMerge a large volume of documents in MS Word and then convert to a PDF for file splitting is invaluable and saves on turnaround time for large-scale projects that involve contracts.
  • Increased operational efficiency - ability to set up an initial standardised template that can then be widely distributed.
  • Increased productivity - does what would otherwise be a very manual task and frees up capacity for more value-add activities, especially for bulk workloads.
  • Improved security - having documents that are limited to licensed user edits only.
As we don't heavily use Adobe Acrobat for signature purposes very often, this is not as high priority for my organisation, however their standards are reassuring in the few cases where this is utilised, as well as building confidence in the brand as a whole. This is especially relevant for us in HR as we often contain highly sensitive documents on Adobe Acrobat.
Adobe Acrobat allows licenses to stretch across one account rather than just one device, and works across both Mac and Windows, as opposed to some of the other options.

Do you think Adobe Acrobat delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat again?

Yes

Very well suited to MailMerge (originating from MS Word) purposes for the ease of splitting separate documents out. Also utilised well for fillable forms that you want limited editing abilities on, e.g. certain fields to be filled out but the remainder of the form to remain as templated. Provides a good uneditable document if needing to provide a more official/genuine document, e.g. certificate of service that you don't want a team member to be able to edit. I find Adobe Acrobat less suitable for a full end-to-end document signing process, and any very detailed forms are sometimes better created in another application.