Item: Adobe Acrobat
Rating: 10
Author: Scott Lawson

Use Cases and Deployment Scope

We use Acrobat on a daily basis to convert files to PDF, combine files, and for e-signing. This allows us to OCR files and provide our clients with complete discovery packages. PDF is the standard within the legal services industry, and Acrobat provides all the tools we need, including redactions and Bates numbering.

Pros and Cons

Convert documents to PDF.
OCR documents for search.
Redaction
E-signing

Bundling documents.
Search across Portfolios.
Redaction process could be simplified.

Most Important Features

Convert to PDF.
Redaction
E-signing.

Key Differentiators

Cloud Solutions
Integration with Other Systems
Ease of Use

It is easy to use because we process large document sets. It is easy to apply processes to a single document for delivery or e-filing.

Return on Investment

Saves time in processing documents.
Ease of use and intuitive nature.
Easy e-signing workflow with audit trail.

Security

Adobe provides robust security through two-factor authentication and an authorization app. They are easy to use but very secure.

Alternatives Considered

Kofax Power PDF

Adobe is well placed against Kofax. Its e-signing is hand-down easier and more robust. That alone gives it the edge.

Key Insights

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat go as expected?

Yes

Would you buy Adobe Acrobat again?

Yes

Likelihood to Recommend

Acrobat is well suited for converting and combining documents for e-filing. It also works very well for e-signing. Acrobat has no functionality to create court/discovery packages with automated tables of content or other features. Overall, it is a great product, and Adobe seems to be updating features regularly.

Acrobat Exceeds in Legal Document Processing.

Overall Satisfaction with Adobe Acrobat