Adobe Acrobat DC owns the PDF software space
Anonymous | TrustRadius Reviewer
December 20, 2018

Adobe Acrobat DC owns the PDF software space

Score 9 out of 10
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Overall Satisfaction with Adobe Acrobat DC

Adobe Acrobat DC is used by several departments in our organization, primarily in the underwriting and marketing departments. Every document we send out to customers is converted to PDF first. We use the software to edit documents and to make it harder for final documents to be changed/edited by third parties. We also use Adobe Acrobat DC to add certain cover pages and other branded elements to documents. We also use the software to create PDF files of our press to upload to our website. We have used other PDF software--namely Nitro--but found the Adobe product to be more robust and functional.
  • User-friendly interface doesn't necessitate a lot of staff training prior to using the software for the first time.
  • Easy to protect final documents from easily being changed/edited by third parties.
  • Especially useful for making fill-able forms and rearranging the order of document pages.
  • Works remarkably well with Microsoft Office. Conversions are easy and almost error-free.
  • We have an on-going subscription to Adobe Acrobat DC, which isn't inexpensive. Not the most cost-effective of the PDF software available.
  • Software updates fairly regularly, which can be a little annoying. On the flip side, many times it's to stay up-to-date on security features.
  • Conversion to Microsoft Word back and forth is easy and almost error-free; however, we do spot small issues often. Therefore, we have to carefully comb through all docs that have been converted to make certain that they're error-free.
  • Adobe has some proprietary features so someone else using another PDF editing software periodically seems to have trouble with certain features embedded in an Adobe-created PDF. Obviously this exactly what the supposedly standardized PDF format is supposed to prevent...
  • Overall, Adobe Acrobat has a positive impact on our ROI, or we wouldn't have been using it for the past several years. The PDF software space is crowded but Adobe has the best product out there.
  • We started with Nitro, which was undoubtedly less expensive on the front end but necessitated more staff training and wasn't as robust and functional as Adobe Acrobat. Ultimately, Adobe has paid off since it's almost completely intuitive and takes care of practically every underwriting and marketing document-related task we've used it for.
  • Adding additional users is fast and easy. Adobe has an easy portal for managing our ongoing software subscription.
  • Of all the software we use, the Adobe product has needed the least amount of IT support. In fact, we haven't needed ANY IT support since we started using it. Cost- and time-saving at it's best.
We actually had Nitro before Adobe. While it made claims to offer more features and be intuitive, most staffers felt the opposite. And some of the Nitro extra features were completely unnecessary and we never used them such as the ability to customize certain tabs or create large numbers of PDFs at one time. The Nitro floating toolbar was actually really difficult for us to use unless we were on a larger, external monitor. We found Adobe's compatibility with MS Word much better than Nitro's, fewer errors post-conversion. We use separate image editing software in conjunction with Adobe; Nitro seemed to try to offer more image editing options but they weren't robust enough anyway so we ended up using separate image editing software anyway. So, as I said before, Nitro was less expensive on the front end but ultimately wasn't cost effective once we started using it.
Adobe Acrobat is excellent for putting together lengthy documents that do not require a lot of text editing. It works best when the document's text is edited and refined in Microsoft Word and converted to PDF at the end of the process. The software also works very well with filling out forms, adding signatures, and integrating images into a document. I especially like to rearrange pages of a document in Adobe Acrobat (only when the text doesn't flow from one page to another) as opposed to doing this in Microsoft Word.