Adobe Captivate is Great if you can afford it
November 18, 2020

Adobe Captivate is Great if you can afford it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate Prime

I work at a big bank. They strive to provide updated and clear information to thousands of employees spread all along the country in different branches and offices, as well as "up-skilling" paths for them to grow and develop inside the company. The bank has committed a significant amount of resources to create an in-house video and design studio (which I run) which is in charge among other things of creating Training Content. I knew about Adobe Captivate Prime and had seen the process being outsourced. We didn't need the software to be able to work our service providers but we came to the conclusion that we first needed to understand and detail the process of Course Creation, which is the reason why we opted for the trial.
  • Organize simple presentations into Courses.
  • Software Simulation with ease.
  • Responsive Design.
  • Tons of Documentation and Tutorials.
  • Interface needs a revamp, it does not look quite as "cool" as the rest of the Adobe Software.
  • Integration with other Adobe Applications such as Encoder and Illustration.
  • Audio Recording could include some tools to help with editing.
  • Great ROI, since inhouse course production is better (since the knowledge stays with the company).
  • Saving money on virtual training instead of costly training events.
  • High risk adoption and development make the money heads say NO.
It was very easy to deploy and implement "locally." All the design team was familiar with the Adobe tools so, when it came to explain the function and scope of the design, in order to build a working prototype of the training program we had no problem whatsoever. Resistance came later.
When it came to explain the use and purpose of the app to the heads of purchase, we did have trouble with Adobe's Licensing and pricing model. A company of the scale of ours, had a lot of Checks to Tick in order to buy the standalone app. As a Monthly plan, it was hard to approve, since a credit commitment was off the table. We knew and had to explain to the team that we would be using the app for "a long period of time before any deliverable content was online." I guess the budget was significantly affected by the current year's situation.
Not really. We did not actively ask for support. Also, the buying process and support have been mediated all the time by Adobe providers (back in HQ, to our Bank). I understand that between companies there has to be a central point of communication between each other, but considering the volume of licensing that has to be issued, this creates confusion and chaos inside a company. This means that there can be little to no real communication between the final user of the software and the reseller to the company.
More than one of the above
Articulate is easier to adopt for non designers, such as engineers or people that are more familiar with Microsoft Office than any design software. It is also the one that is mainly used in our country, this a matter mainly of pricing, and lack of demand for high end products such as virtual reality.
Basically, If you are in the business of E-learning but are new to development or don't intend to develop anything "too fancy," go for it. You will hardly find tools as easy to use. My only reservation is the cost of the app is rather high if you are not pumping out courses which is rather labor intensive. The app is well suited for its purposes.

Adobe Learning Manager Feature Ratings

Course authoring
Course catalog or library
Learning content
Mobile friendly
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics
Social learning