Overall Satisfaction with Adobe Connect
We have used Adobe Connect for a range of purposes, mostly for webinars and meetings when participants are remote. For webinars, it's been ideal to allow a presenter to control their slides while discussing their project, while participants can use the chat box to ask questions or network. We record the webinars and send out the link later, so colleagues who may not have been able to attend can replay it--we've received lots of positive feedback on this. We have also used it to collect email addresses for follow-up; the option to email the chat log to the meeting organizer is so useful. For meetings, we can collaborate and discuss a document or presentation as it's shared onscreen. We were even able to use a conference line for colleagues who had audio trouble, so incorporating that functionality was very helpful for us.
- Slide-sharing and letting presenters control their speed.
- Integration of external conference line in addition to VOIP.
- Recording/playback is seamless.
- Audio/mic troubleshooting could be more comprehensive.
- Chatlog loses all formatting/spacing in email.
- Browser compatibility is inconsistent (ex. on my Mac it only plays well in Chrome, yet on my PC desktop I need to use IE).
- Much more cost-efficient than international conference calls.
- Allowed remote teams to connect and collaborate in ways that are impossible over email.
- Enhanced our ability to share our work with partners and external colleagues.
- Zoom and GoToMeeting
I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.