TrustRadius
Pretty effective document signature system.
https://www.trustradius.com/electronic-signatureAdobe Sign (formerly EchoSign)Unspecified8.3117101
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February 07, 2013

Pretty effective document signature system.

Score 8 out of 101
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Overall Satisfaction

  • Getting documents signed
  • Saving documents for reference
  • Storing templates from common document types
  • We use it at the most basic level, but it does what it needs to well enough
  • Shorter time to document signing
  • Faster and more efficient document management
Saves documents for you online.

Product Usage

3 - Sales, admin, and HR functions.
Easy to use, no need for support staff.
  • Collecting signatures from clients
  • Saving signed documents in the cloud

Evaluation and Selection

No - None, was using traditional fax and email attachments.

Implementation

Basic web account with credit card attached.
  • Implemented in-house
We just signed up to give it a test run and it ended up working out so we added users.

Training

Very easy to learn. The feature set is pretty obvious and intuitive. The workflow is logical.

Support

Haven't really had any issues to resolve yet.

Usability

Some of the pdf editing features (adding signature lines) can be a little tricky to learn.

Reliability

Always up when we need it, although it has run slowly on one or two occasions.
It is pretty fast to upload a document and get it out the door.

Integration

  • Google docs - I know it has that capability but haven't had time yet.
  • Dropbox - Again, pretty sure they have implemented hooks just haven't gotten around to it.

Vendor Relationship

Not a lot of contact, pretty easy.
Standard pricing, cancel anytime.