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ADP Compliance Health and Users
March 30, 2024

ADP Compliance Health and Users

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Health Compliance

This integrates with ADP Payroll and 401K plan. We are easily able to monitor the contributions, and withdrawals made for the health module. All is able to be seen and reviewed on the one website. It also allows client access so employees can monitor their situation.
An issue is the need to be serviced by separate teams on these issues. We generally need to initiate and follow up on all directions that use multiple plans.
  • Employee information is generally available.
  • The compliance manuals are posted for HR.
  • We can monitor expenses with payroll deductions.
  • Better communication between departments.
  • Compliance update alerts to HR would be helpful if affecting current employees.
  • Chat help is good but could use AI upgrades
  • There is less stress on HR as they are able to reference the compliance module when reviewing employee eligibility.
  • The fiduciary responsibility is improved as we can source documentation with the ACA.
  • There is an expense to this and often times the savings is not measurable.
ADP Payroll
ADP 401K Plan
This allows HR to schedule a time to weekly review the various modules for input. I understand the need for security but having a master log in for those who have multiple privileges would be helpful.
I do not have direct updates but those in HR that interact with healthcare compliance and see the legislative updates do pass those on when necessary. This helps with us having a dedicated member review and educate those in hiring and payroll.
We do not have multiple smart compliance.
The ADP pricing is consistent. Paychex product pricing was not as predictable. Also the support seemed to be more sales oriented rather than service oriented. This may be more an issue with the approach of ADP rather than their product. In summary ADP offered better transparency in their offerings.

Do you think ADP Health Compliance delivers good value for the price?

Yes

Are you happy with ADP Health Compliance's feature set?

Yes

Did ADP Health Compliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Health Compliance go as expected?

Yes

Would you buy ADP Health Compliance again?

Yes

This is important for small business start ups that need to implement this with their HR. The compliance with the ACA is necessary to reduce risk and fines for all.
I don't see where there would be times when it is less appropriate unless there are multiple states involved and not all of the monitoring capabilities are possible.