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SmartCompliance works smart for you!
Updated February 09, 2021

SmartCompliance works smart for you!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Wage Garnishments
  • Wisely by ADP

Overall Satisfaction with ADP SmartCompliance

SmartCompliance is used in the Human Resources Department. We use it for Taxing, WOTC and other data gathering needs. The company has been using SmartCompliance since I started.
  • WOTC reports - good information and allow for tracking of tax credits.
  • Wisely Pay great for employees who don't have a bank account.
  • Employment Taxes - aids in setting up new jurisdictions and keeping up with tax changes.
  • Not sure at this time, has what I currently need.

Do you think ADP SmartCompliance delivers good value for the price?

Yes

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP SmartCompliance go as expected?

I wasn't involved with the implementation phase

Would you buy ADP SmartCompliance again?

Yes

  • Positive - ease of report availability for areas such as WOTC and Wisely Pay.
  • Information is reported timely.
  • ADP- WorkForce Now
Have only used ADP SmartCompliance at this time. It provides a lot of resources and the information available is good.
Reporting capabilities make it easy to access where were are in various areas and whether we are compliant or have a potential issue.
I have not personally had any contact with SmartCompliance personnel.
Information provided is timely, reports are easy to access and read. Has what I need at this time.

Using ADP SmartCompliance

4 - Human Resources, Payroll and Safety and Compliance
We have HR, Payroll and Compliance staff who use the system but no anyone who supports the system. We contact ADP for any issues we may have regarding system use or problems.
  • Employment Tax
  • Tax Credits - WOTC
  • Wisely Pay
  • Wage Garnishment Reports
  • Reporting from WOTC has been helpful in ensuring we are getting all the eligible tax credits.
  • Unsure at this time
I believe it is likely we will renew our use of ADP SmartCompliance however I am not in a position to make that decision.

ADP SmartCompliance Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support cares about my success
Need to explain problems multiple times
Usure if our company pays for premium support.
No I haven't reported any bugs.
Support for the areas I use has been really good. Timely responses to my questions and assistance given when needed to download and run reports or understand the information provided.

Using ADP SmartCompliance

I find the information I used easy to access and understand.