Amazing features of ADP SmartCompliance
November 21, 2020

Amazing features of ADP SmartCompliance

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Garnishments
  • ALINE Card by ADP
  • Wisely by ADP

Overall Satisfaction with ADP SmartCompliance

We used it for whole organization. It solved the problem of compliance, reporting and payment. We are now up to date [on] state and local laws and avoiding possible penalties. We [were] processing these manually in-house prior to ADP SmartCompliance. Manual process took us a long time to complete the process like garnishments, updating tax rates and enrolling for payroll debit card.

Pros

  • Garnishment compliance.
  • Accurate tax reporting and payment.
  • Instant process of direct deposit card.
  • Uploading documents capabilities.
  • Easy reporting generation tools.

Cons

  • Auto generation of reports for sending to email.
  • Linking pay card request information to ADP Workforce Now to avoid duplication of information.
  • Faster responses to documents upload.
  • Notification email once garnishment setup is completed.
  • Notification email once garnishment completed its goal amount.

Do you think ADP SmartCompliance delivers good value for the price?

Yes

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

Yes

Did implementation of ADP SmartCompliance go as expected?

Yes

Would you buy ADP SmartCompliance again?

Yes

  • Definitely reduced administrative work.
  • Keeping us up to date with new regulations and compliance.
  • Absolutely avoiding penalties.
  • None
Having ADP SmartCompliance gives us peace of mind. We do not worry about tax filing, reporting and payment. Amendment to taxes is also handled on time.

With constant changes in garnishment laws and reporting, ADP SmartCompliance gives us assurance and peace of mind that we are always on top of the regulation changes.

ADP SmartCompliance Support

ADP's support team creates case numbers for every transaction and process. This case is being tracked for status update. ADP Support always notifies us the next step of the process by emailing us if action is needed or not.

We can always check the status online and can follow up with them.

We can also call them for instant answer to our urgent concerns.

Using ADP SmartCompliance

ADP Smart Compliance's portal is very user friendly. You can easily navigate what you need to do in the system.

Multiple subject header with all the features is available. Many functions available when you open one feature.

They keep on improving and updating the features for users easy navigation.

All features have functions for us to print or save the documents.

Comments

  • Patrice Campbell | TrustRadius Reviewer
    Patrice Campbell
    (Vendor Representative) commented 4 years ago
    Thank you for taking the time to review your experience with ADP SmartCompliance. We appreciate your feedback.

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