Overall Satisfaction with ADP SmartCompliance
We currently use ADP SmartCompliance to process all of our tax returns and filings, process our pay statements and to process all garnishments as well as EE Verifications and Unemployment Claims.
- Printing and Publishing Paystubs
- Informing us of tax updates or necessary updates required.
- Processing Garnishments
- Agency Notices, in my experience, we receive more than a normal amount of incorrect responses.
- Invoicing
- Communicating better in their agency notices and providing more details in my opinion.
Do you think ADP SmartCompliance delivers good value for the price?
Not sure
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP SmartCompliance go as expected?
I wasn't involved with the implementation phase
Would you buy ADP SmartCompliance again?
Yes
- Time Saving from filing returns and W2s
- Reduced Compliance Risk
- Garnishment Compliance
None
It has kept us informed on new and upcoming changes in certian taxes, or new taxes that needed to be implemented.
Oursource partners is the only other company that I have used in my dealings with tax and payroll. Both are pertty comparable however ADP SmartCompliance does have the years of experience behind them as for Outsource partners is a fairly new vendor.