ADP Vantage HCM Newbie
Updated January 09, 2020

ADP Vantage HCM Newbie

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Vantage HCM

Used by the majority of our salaried employees. Went live on 1/1/19 and we currently utilize 60% of the platforms that Vantage has to offer. One of the problems we have as HR is having a complex group of employees (Salaried, FT hourly, Seasonal) along with different benefits programs which include both Union and Non-Union employees.

Pros

  • Real-time data - we noticed that data passes through from Recruiting to HCM to Benefits rather quickly. It's better because we would normally have to wait a day or two for data to update in the different platforms.
  • Streamlined Data - Now that data passes through from platform to platform, we no longer have many manual entries to key in.

Cons

  • There are certain real-time data that is not actually provided in real-time. We have discovered there are some changes that have a 24-hour turnaround time, to me that is not real-time.
  • The carrier should go to benefit vendors at least 2-3 times a week, not once. This is difficult when you have a certain group of workers whose benefits could start at any time and sometimes they have to wait 1+ weeks in order for the carrier to show them as active.
  • Overall this implementation has been positive and saved time.
  • Now that we have used Vantage for a year, there are limitations to the software that we weren't aware of.
Leadership selected ADP Vantage due to pricing. I had no decision on what we chose.
The support we get for HCM and Payroll have been overall great. The support we initially got for Benefits were not good, we had to push to have someone with more experience support our company.

Do you think ADP Vantage HCM delivers good value for the price?

Not sure

Are you happy with ADP Vantage HCM's feature set?

Yes

Did ADP Vantage HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Vantage HCM go as expected?

No

Would you buy ADP Vantage HCM again?

No

When you have to look at different information for one employee or look at multiple employees, you cannot open multiple windows to show this information for comparison. What works for us is that recruiting, HCM, Benefits, and Performance/Talent is all in one system - we don't have to log into multiple sites to see the information, but if you are not actively working in HCM but in other modules, the system will time out. This is frustrating because some of the modules such as Reporting you need to pull in the data from HCM but if the system times you out, you need to log back into HCM then go back into reporting to run your report.

ADP Vantage HCM Feature Ratings

7.6
Employee demographic data
8
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
8.0
Pay calculation
Not Rated
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
Not Rated
Not Rated
Approval workflow
Not Rated
8.5
View and generate pay and benefit information
9
Update personal information
9
View job history
7
View company policy documentation
9
Asset Management ()
Not Rated
6.5
Report builder
8
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
8
Performance improvement plans
6
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
Not Rated
Performance tracking
7
7.8
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
5
Applicant Tracking
8
Notifications and Alerts
8

ADP Vantage HCM Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support cares about my success
Quick Initial Response
None
Yes - Shortly after implementation, we had a problem with some of our Long Term Disability employees. Some were processed correctly and some weren't. They weren't able to (and still haven't been able to) explain why and what the underlying issue of why some employees processed correctly.
We actually had an ADPR person come to our offices to train on reporting. He was able to quickly fix my customized report and he also explained items regarding reporting very well.

Comments

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