A More Efficient Way for End Users & Benefits
June 18, 2018
A More Efficient Way for End Users & Benefits
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
I've used ADP Workforce Now at two different companies. It is a portal for everything from company information, such as people in the company, and calendars of company holidays. It is used company wide. It's main purpose at all of the companies I've used it is for time tracking and payment. To request time off we go into ADP and request the time. We use ADP for selecting our benefits, accessing our pay stubs, updating of W4, and getting tax statements. It puts everything in one place, meaning you don't have to try to remember which tool you use to access what. It also has a mobile app, that is not only easy to use, but looks great too.
- The ability to access pay stubs and tax statements going back as far as you've worked at a company that uses ADP. When I moved from my old company to my new company, I was shocked that I could go back and get information that was related to my old company. It made it really convenient when it came to filing taxes because I could grab both W-2s from the same place.
- The mobile app is better than any I've ever used for tracking hours. It is honestly easier to use the mobile app than their site. You can easily login using your normal ADP credentials (or Touch ID once it is already set up) and once you are in, it is a simple process to enter in hours, view time cards, view paychecks, etc.
- Being able to access benefit information in the same tool that I would use for other admin related tasks makes it so easy to compare what I have now, it what I might want to change to during the next open enrollment. The benefits you are enrolled in are also listed in a way that makes it easy to understand how much coverage you have and how much you are paying for it.
- The web version (not the app) looks dated in some of the tool bars on the left and right sides of the page. This might be something that is customizable though.
- The area where you request time off can be difficult to use. Say you request one day off, but decide later that you really should have requested 3 days off. You aren't able to easily extend the request (even if it hasn't been reviewed/approved). In my experience you have to cancel/delete the original request and then make a entirely new request.
- I would see this impacting ROI positively due to the fact that it minimizes the time an employee has to use to find something. It also minimizes the amount of requests an employee may have when relating to paychecks, tax information, and other admin tasks.
- Another positive impact would be it makes it easier for an HR team to manage information. They go into one tool and obtain the data they need, rather than having to go through several tools.
Not sure. - I am not on the HR Team and do not know how it truly impacts their team.