Overall Satisfaction with AdWords
We're using Adwords as a lead generation tool for some of our clients. It solves the business problem of getting some instant results in search; getting organic/social/viral traction can sometimes take months or is uncertain. Adwords is straightforward: you set your targeting option and budget, make some ad copy, and you start getting clicks and traffic.
- Tracking concrete results.
- Integrating with other marketing channels.
- Providing valuable insights.
- It can be confusing to get started.
- A lot of functionality is buried behind a lot of legacy pages and weird user paths.
- I'm not sure who to call for live support.
- It's been a positive impact
- We've been able to get keyword insights and customer behavior insights
- Facebook Ads
Facebook Ads is an equivalent tool to Adwords, but it's more suited for topics and things that people want to see in their news feed. The "holy crap, this is a thing?!" products and services. Adwords is better for straightforward queries where someone is actually looking for information on a topic or service.