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Agiloft Custom Workflow/BPM Review: "Agiloft - without it, I'd be Agilost"
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Carly Cockman profile photo
July 13, 2017

Agiloft Custom Workflow/BPM Review: "Agiloft - without it, I'd be Agilost"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Agiloft Custom Workflow/BPM

We utilize this unique tool to manage requisitions, approvals, and contractor ticketing. Users across the entire business create requisitions, approvals route to the appropriate budget owners (based on a developed workflow), the appropriate finance team member, the entire accounting team, then the legal team for contract negotiation and purchase order creation. Agiloft has decreased our requisition approval turnaround time by four days - a huge value add to a fast pace high volume company like ours.
  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.